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October 2023 by Sokphany Robinson
Great place for some cute dresses and outfits. First time shopping here, definitely will be back. Got some dresses for upcoming weddings and a cute romper for later.
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August 2023 by Malorie McCauslin
This was my first time here and they had such cute women's clothing! Will definitely be back!
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July 2023 by Malorie White
This was my first time here and they had such cute women's clothing! Will definitely be back!
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July 2023 by Roxanne “Harlow” Gorena
It's really cute, uniqueness.Reasonably priced
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October 2022 by Monica C
Great deals and friendly staff
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August 2022 by Jennifer L.
If I can give zero stars, I would. Staff here does not know what is customer service. HAD AN ATTITUDE the entire time and could not refund my $$ back for my returns. One of the staff had attitude and was argumentative for a simple refund. She did not know how to refund the $$ to begin with and started to make FALSE statement on the store return policy.The returns I made were still valid from the purchase date, and did not past 21 days. The return policy was repeated many times to her, however, she kept arguing back saying , "refunds is based on the current selling price in store and can't give you the refunds based on what you bought." How can she not know the store return policy?! The store return policy stated, " Go to any of our boutiques with your item(s) and we'll be happy to refund the PURCHASE PRICE of the item(s) returned to your original payment method". It never mention anything on "refunds will be based on current store selling price."The return and refund should have been VERY SIMPLE, yet the staff was pretty IGNORANT AND WAS NOT PROPERLY TRAINED. She should not be working there ESPECIALLY not knowing the store policy.
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August 2022 by Dana Hottel
Just stopped by the Firewheel location and they are closed at 10:45?? Disappointed.
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May 2022 by Les
I’ve shopped at other Francesca’s particularly the Plano/Frisco area and this store had meager pickings with some of the weirdest employees I’ve encountered. As soon as I entered I was stared out throughout my entire shopping experience by the blonde chick with short hair. I have never been made to feel so uncomfortable as this girl made me feel. Unfortunately I was with my mom and grandma, but I most definitely would have gone off had that not been the case because it was that constant of staring. I’ve never had this experience with other stores or other companies, so not sure if she thought I was going to steal or what, but seriously the fact that even after I looked up at her and she stared was so weird. If your a minority, definitely skip this store, not sure what that girls problem was, nor did I care for the fake attempt at being nice at the register. The other girl working at the time was fine and did not make me feel uncomfortable at all, she just did her job. So again, not sure what this blonde chicks problem was but clearly she doesn’t have any social awareness on staring for long periods of time.
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January 2021 by Ana Carmen
Great store. Must stop for their hair accessories, jewelry, cute casual clothes and the great sales.
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December 2020 by Ashley Scott
Love this store and its staff!! The manager is the sweetest! I haven't had a bad experience here!! They are so welcoming and helpful! The store is so beautiful!!
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October 2020 by Joslyn'sVlogLife
BEST STORE EVER!!! CUTE CLOTHES EVERYTIME I GO!!!
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October 2020 by Gentry D.
Went there today and had an awesome experience! The employees were extremely helpful and genuinely nice. ALSO, everything was 50% off which was a huge bonus
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July 2019 by Tokyo C.
That was probably the most awkward shopping experience I've ever had at one of their stores. The sales people just sat there with their arms crossed behind the counter as I shopped and as they whispered between themselves. They never asked to help me or talk to me about their sales. It was very awkward
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March 2019 by Keri D
For a small store they have a lot of cute tops and dresses! The staff was very sweet and helpful.
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September 2018 by Judi Jaksa
nice clothes but not my style