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February 2024 by Javier O.
Very small compared to other fitness connection gyms I've been too, on top of that, it is not updated, horrible benches, weights are all over the place, 45% of there cable machines are broken and 100% of everything in there is old. Over all needs a major update.
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February 2024 by Lucio D.
The service here has been bad before and I see a lot of turnover but I think it's changing for the better now ...new manager and better employees, I like to shout out Jake , when I have had bad experiences at the front desk he took my issues and tried to resolve them especially when I usually get the run around. Taking the time to at least listen to guest goes a long way. He seems to have experience in dealing with guest service issues due to how he handled mine. I've always thought it's not the quantity of employees it's the quality.
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January 2024 by Austin C.
So far so good. Customer service has been very good and signing up online was very easy. The only reason I gave 4 stars instead of 5 is because the free weights section is a filthy disaster. I'm just thankful their customer service is on point. That's more than you can really ask for in the gym industry.
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January 2024 by Bread J.
Raising membership fees and can't provide a safe workout space. High school kids packing in the individual dressing rooms 30min to an hour just to smoke, 3-5 HS kids at a time doing who knows what else in there and yet management does nothing about it. Kids club sometimes open on the Saturdays. Fix the issues first before trying to charge a little more for membership fees
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January 2024 by Tim Cowan
Great gym! A lot of equipment to choose from . We love being members. Also Jake at the front desk is great !.. He is always friendly and makes us feel welcome ! Also to the lady( unfortunately dont know her name) that is constantly cleaning and making sure the club is well kept
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January 2024 by Jimmy Ervin
I haven't been to this location yet but, after reading some of the comments maybe I better look elsewhere. Customers service is key to long term success.MANAGEMENT?
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January 2024 by Jessica Hernandez
Front desk is the face of a Business. I have came daily for almost a year. The two people I see the most is a gentleman named Jake and another young lady who are ALWAYS so nice. Every morning I’m greeted and when leaving I’m also acknowledged. I sincerely appreciate their great attitude early in the morning. I wish there was more recognition for these workers.
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December 2023 by Erica Leal
Rushed to the gym right after I got off of work just to get there and the staff in the kids center told me they were at “capacity” and that I can be added to a pointless waitlist with only under two hours left till 8. You’re better off driving to one of there other locations that’s more reliable.
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November 2023 by Jayla Johnson
Never make this your homeLocation. They suck . They girl’s attitude is always nasty. When you make a complaint they don’t take it serious . 0 stars if I could I hate this location or in all the whole gym. If I could make a complaint everyday I would and ppl just sit at machines and not work out and the workers don’t do anything what’s the point of paying for membership if I can never work out
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October 2023 by Jessica Pena
Do not come here after 4. The staff are super nice, but you will spend so much time looking for plates and dumbbells. Even though they say to clean your equipment and rerack your weights I didn’t see one person in the men’s section do it?. The women’s section is small but nice. ?
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August 2023 by Renee
Nothing but kids at this location that don’t re rack their weights or they hog all the plates. And men/ boys here are the rudest for some reason they don’t like to share the 10 lb plates lol very weird here and on top of that their not enough plates or they hide them somewhere THIS GYM NEEDS TLC and a better cleaning crew!
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July 2023 by Russell Barnes
I'm gonna have to agree with the majority of bad reviews here. I will most likely upgrade when I get back into the routine. For now this gym serves an adequate purpose for either non-serious/very beginners/or guys like me that are broke at the moment. Not bad, but definitely nothing special.LOTS OF BROKEN EQUIPMENT. NOT ENOUGH PLATES. If the owner or whatever, invested in the equipment a little more this place would go from, "I would eventually like to upgrade" to "This place is pretty good."I'm especially disappointed about the lack of plates. One guy was benching 315 (6 plates) and that was all the plates for the bench area. I had to grab plates from the leg press machine which only had two plates. The worst part was they had NO extra smaller 2.5/5/10/25 lbs plates stocked ANYWHERE. If you can afford the building you can afford more plates.The locker room is nice tho. One of the better locker rooms I've seen.
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July 2023 by Jassy Naomi
This place has sadly declined over the years. I have been a member since the beginning and now they have upgraded membership packages for the kids daycare and certain areas of the gym but have the same broken equipment inside. If you are going to raise the prices atleast fix all the broken machines my goodness. I only stay because the sauna.
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July 2023 by Angel R.
Signed up on 6-1 had a good 1st day and next day on 6-2, they didn’t open at noted time 7am. This really affects people who are self conscious and go early to avoid crowds. Update: finally opened at 8:30am
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July 2023 by Amanda Steepleton
This was a great gym when they were 24 hours. Now they hardly ever open on time and keep the early morning people from being able to workout on time....
