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February 2021 by Cicelyann Zoccola
I was delivered a rug with a overwhelming chemical odor. I could not possibly use it in a clients home. After MANY emails, trying to get help, I was finally sent a label. Now I have not seen any refund. This process has gone on since October. I will never purchase for myself or a client from this store again. Buyer beware. Customer service here is a JOKE and scam.
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August 2019 by Gloria Thomas
very nice furniture for a very reasonable price!! Stop by you want be disappointed ?
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March 2019 by Paul Ngotho
You can't beat their prices they're reasonable.
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January 2019 by Melodi B
HORRIBLE.... NIGHTMARE!. Was Told TWO WEEKS MAX for Delivery of JUST My Bed Frame and I STILL till this day do not have it, It's Been over a month now and I asked if there was any kind of way I could have it delivered Guy Just says, "No Ma'am" I ask, "Well can I just get My Money Back?" The Guy Just says, "No Ma'am!." NEVER go to these People. I have NOT a clue what the problem is. First and Last time.
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January 2019 by Robin R.
This business is closed and has been evicted. So unless there's another location idk about, not sure why it even comes up on search results of any kind. Given the look of the place (yikes) and the eviction notice, don't think I'd ever remotely get involved with a "business" like this.
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August 2018 by Glenn G.
First things first....this location has moved to I30 near the Garland DPS. I ordered a recliner from these folks 5 weeks ago and still dont have it. Ive already paid my credit card bill without ever jave had the chair in my posession. I was told it would take a week and that i could pick it up at the new location. Every week they have had a different excuse. FINALLY after 5 weeks i was told that I would be the 1st delivery of the day....today Its 4 pm and still no chair. They have a no refund policy so, i guess, can do whatever they want. I will NEVER do business with them ever again!!! If my chair doesnt arrive today, ill go pick the damn thing up myself in the morning... Not cool Fashion Home Furniture....shame on you!!!! Update....got my chair at 5:37 pm!!
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June 2018 by Todd W.
Bought my sectional and recliner there great people and things went flawlessly. Had an issue and they fixed it right away. Delivery guys were awesome, sales was friendly not pushy! I will recommend all my friends and family to buy from here.
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April 2018 by Ceci Martinez
Purchased 2 twin beds for my kids told it would take 2 weeks well 2 weeks turned into 4 then when they finally come in one bed is missing a head board a guy gives my husband a headboard they had supposedly new but as soon as we get home the screws come out completely on their own and the headboard falls of on the bed (good thing my son was not on it) called and was told our original head board would be here the next week so we could exchange, it has now been another 3 weeks and about 10 calls without anybody answering
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April 2018 by Tina Silkwood
I purchased an entire housefull of furniture from here and I am not gonna lie, it took FOREVER for everything to get in and I am still missing some pieces. Communication is not the greatest. However, the furniture is beautiful! High quality and the delivery guy was AWESOME! He worked bery hard putting everything together and was here until almost 2am because others had left him but he stayed through the end and did a fanastic job. I am hoping the other stuff comes in soon!
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February 2018 by Daejuan Cleveland
This store has been extremely flexible as far as price matching goes and upon entering the store they immediately greeted and met my expectations for customer service standards.
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February 2018 by Jose Marin
I have bought several stuff from this place and overall have had a great experience to last time. I just simply needed a back board for a chest that I bought that came damaged but I never received anything to replace it or an email back. Well they are closing the location I understand the chaos and confusion it may bring but I'm disappointed in their response.
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January 2018 by Kayla Smith
Do not purchase from them with the intent for long term use. I purchased a twin over full bunk bed from them and the first go around half the pieces were missing and the wrong headboard and foot board was in the box which I don't understand if it pretty packaged. (The reason they got 2 stars) they re-ordered the bed and put it all together. 2 months later my daughter 4 years old and niece 7 years old are laying on it and it falls down to the ground. Ridiculous!!!! I will reiterate, they were NOT jumping,playing or DOING ANYTHING except laying down. I will update my review on how Fashion home furniture remedies the situation if they do. UPDATE: They never fixed anything I lost out on money and had to buy a new bed elsewhere.
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January 2018 by Melissa Sandoval
This place is amazing! By far a great experience furniture shopping. They have a huge inventory with a great variety and if they don't have in store they can order for you. John is great! He goes above and beyond to help you find just what you need. Their customers are their priority. I've shopped here for many years and will continue to shop here. Every purchase I've made has been a smooth easy process. Will continue to recommend to friends and family.
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January 2018 by Susie Ayala
Everything went so smoothly! I was looking for something that was affordable, but still looked amazing in quality. The furniture and mattress have been the best I have ever had. I pulled up a picture of something I had an interest in and Chris was able to find almost the exact same thing. I am looking forward to buying more furniture from Fashion Home Furniture.
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January 2018 by Amanda Esner
I always have a great experience from the moment I walk into the store I have been buying all my furniture from this store from the same guy Name John for more then 8 years now. I would recommend this store time and time again. And John is a great salesman he will never push you into something you don't want.