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July 2023 by Catalina Narvaez
Great selection of Trucks. Jurid did a Great Job very friendly and profesional.
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July 2023 by Emmanuel Marroquin
I’ll be as fair as possible. Pictures for reference.I had stopped by to see a 2003 Tacoma. When I was greeted by the sales person (who I will not name), the first thing I asked to see was the title, to which the sales person said he did not have. He said the boss may possibly have it and it may be under the bosses name. Kinda fishy. The sales person then proceeded to tell me the title transfer process. I didn’t ask, so it felt like a diversion tactic.Despite what I was told I proceeded to test drive the vehicle. On my drive, I observed slight play in the steering when riding over rougher sections of pavement, and a faint but strange sound in the transmission (sounded like something was rubbing).When I was greeted after returning to the lot, I notified the sales person of the sound which concerned me, to which he replied the vehicle drove fine to him. Somewhat disappointed, I asked if he could cut me a deal, to which he responded he would not.During his explanation of why he wouldn’t make a deal, he mention the vehicle having new rims and tires, but in my observations, 3 of 4 rims had broken or missing bolts. It feel disingenuous.There were some other cosmetic issues such as peeling paint and a horrible paint job on the doors which is hard to see in pictures (pinstripe along truck bed is cutoff along the doors/fender). Not the worst vehicle, but asking 11k (cash only, no financing available) of my hard earned cash BEFORE tax and title was not worth the risk. I’ve seen better deals that I’ve passed up.Maybe some people love this place, but my experience was not good.(In Response to Leo Zamora)Your response is not professional. It would have been interesting to hear you speak like this on our follow-up phone call.I simply asked to see the title to be sure of the title status to avoid any sort of title fraud or potential issues since I would be paying for the truck in cash. I’m aware that signing a title over takes time. I’m also aware that a title does not show vehicle history. While CARFAX does provide a great amount of information and history, not everything is always reported. Only locations that use CARFAX send in reports.I visited your location because I believed the vehicle might be worth the price, same reason anyone would show up if they’re interested. I after taking into account what I noticed about the vehicle and things I would have to fix or change, I viewed the value differently.I think it’s great that you sold the vehicle. It just was not the deal I thought it was. That’s just my opinion.What could have made my experience better is telling me you don’t show the title for “this and this” reason, instead of telling me how the title transfer is done and leaving my question unaddressed. Another thing that could have made my experience better is just simply saying you were not seeking to adjust the price. No need to say, “it has this and that” when I can see problems with those features.In conclusion, Leo, maybe you would have handled and said things differently if I had spoken with you instead of your employee, but your response is emotional and poor. Your replies to this review shows that you don’t take constructive criticism well, and you choose not to address customer concerns. My one star stands.
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March 2023 by Bob Smith
The only thing in their ads that is true is that they have trucks, the rest is just made up, trucks are in terrible condition or have hidden problems they wont bother to tell you about. I would only buy from here if i was very desperate, and even then i could find a truck cheaper somewhere else. Dont waste your time.In response to his lies, i did get a real truck. Went to another dealer who's truck was exactly as advertised and spent over 20k on it, you could have had that money if you had told the truth about the truck. About the response i expected.
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May 2022 by Brent Todd
I talked to the owner about a van they had for sale went back and forth for two weeks.. i kept getting the run around the van was in the shop. after speaking with Miguel a few times and getting no answers i gave up and decided to buy else where. The reason for this review is due to Miguel terrible customer service skills. The last time I called him he said I will call you back in 5 min he never did. I tried calling a few more times including messaging him on facebook and didn't bother to hear back from him. This is very unprofessional especially when you have a potential customer ready to make purchase and you don't even bother to communicate with him. I will say the owner was really nice, he was willing to work with me and make this happen but Miguel killed the deal.
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March 2022 by Kathy Montgomery
Great business, great people. Leo took very good care of my husband and I. And the other guy was very sweet as well, he saw my husband had to back my truck out for me last time and he helped me turn my truck around this time. Very great people to do business with they know how to take care of their customers!
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December 2021 by Davis Vercher
The team at DFW Trucks were exceptionally friendly, helpful, and patient with me as I looked at their inventory and found the truck I needed for my ranch. Fantastic and quick experience and hands down the best place to buy quality used work trucks!
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October 2021 by B Herr
Had the easiest experience here at DFW Trucks. My husband and I were looking for a truck & Leo was quick to deliver. Lets face it, We’ve all had an unpleasant dealership experience where you’re pushed to purchase quickly, or awful financing negotiations. Working with Leo was nothing like that. He Gave us great advice and genuinely felt that. I Wholeheartedly recommend plus so many great options to chose on his lot. Give it a go ??
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August 2021 by TJ Sutherland
Kevin at DFW Trucks was great to work with, great truck at a great price. The whole experience was fast and the truck was detailed and ready to go. I would definitely recommend and will do business with these guy’s any day.
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July 2021 by Oonz Ham
My Husband went today, cash-in-hand with intent to purchase as a cash deal. He was blown off when he was asked about the amount he was willing to put down. Little did he know that he had way more to put down than 1k…** He also wanted to run my husband’s credit before he would even let him look at one of the trucks he was interested in.When that was a no-go, he handed him his card and my husband left.Looking again online, the truck my husband was very interested in, is SOLD!This leads me to believe he was going to sell the truck out from under the person with the pending deal had it worked to his benefit. Not cool, And SO glad we didn’t hand over cash $$ to this dealer.By the looks of the reviews, this seems to be the MO. Buyers be cautious if you are going with this dealer.
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July 2021 by J M
Great selection of trucks and Great service.
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June 2021 by Aaron zuniga
Ridiculously AWFUL Customer service, OBNOXIOUS salesman/owner, Talks to you like he doesn't Need or Want to sell you anything on his lot, WORST TRUCK SHOPPING EXPERIENCE IVE EVER HAD. DEFINITELY DO NOT Recommend this place for buying a vehicle... Will Not drive by this place again. TERRIBLE DEALERSHIP. Would give 0 stars if I could.
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April 2021 by David Samples
I got a beautiful truck at a fair price and was in and out in under an hour. Called the next day about the a/c not being cold enough and they were happy to help , no problems.
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April 2021 by John. J Garrett
Great selection of vehicles, I found my 04 Jeep hair, everyone was very friendly at this place highly recommend them
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February 2021 by Trulllyb
Had the easiest experience here at DFW Trucks. My husband and I were looking for a truck & Leo was quick to deliver. Lets face it, We’ve all had an unpleasant dealership experience where you’re pushed to purchase quickly, or awful financing negotiations. Working with Leo was nothing like that. He Gave us great advice and genuinely felt that. I Wholeheartedly recommend plus so many great options to chose on his lot. Give it a go ??
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February 2021 by DREW TURNER
Great guy to buy a truck from. Honest and great customer service. This was a much better experience than buying from a big name car dealership.
