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June 2023 by christy van
how do i report this place to the IRS, they conduct illegal and fraud business and apparently they still in business after many years. They hold my papers for months and. no answer back from them in anyway. And thr due date for tax filing was already past.people do not waste your time or energy here, dont get blinded my the money from tax refund, its gonna backfire one day because all they do is illegal business
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February 2023 by Rowlett High School
Poor customer service
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September 2022 by Richard Rauch
I have been using Joe for close to 20 years now for doing my taxes. I won’t use anybody else. He knows what he’s doing. The first time we went to him he got us over a $12,000 refund from mistakes other tax offices made. I will continue to go to Joe until he retires! Very good accountant
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April 2022 by Itsme Rn15
After 7 or 8 he does taxes while he’s DRUNK. The receptionist gives not even close estimate time. We and others waited for hours. After waiting for 2 hours the receptionist told us to go home and come after 1 hourHe told us my parents will get $1900 tax back and after he was drunk he said we owe $500 to IRS.So poor service and don’t recommend this guy.
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April 2020 by Tony Nguyen
Will waste your time, had an appointment and still had to wait hours said they only gave us an estimated time. I rather do my returns on turbo tax than to waste my time with an unprofessional business.
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March 2020 by Kimberli Guerra
Don’t waste your time here. Lack of customer service and care. Made an appointment and upon arrival we were told to wait, hours before being told our appointment given was simply an “estimated time”. Not only that but when I asked to receive back my papers that were dropped off days prior I was told that my profile wasn’t even needed or wanted by him. Excuse me? That is no way to run a good business. I would give it zero stars if it was possible.
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April 2019 by Roland I.
Very friendly, extremely knowledgeable, I was in and out in less than 20mins. Will definitely come back next year.
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April 2019 by Vilunda Khim
This place is horrible with poor customer service.one week ago I dropped off my Tax document and they told me to come back next week. So last Sunday at 12.44 p.m. I signed in and was told it would be a couple hours .So I decided to do an errand and then come back and when I came back I was told it would be another two hours. I decided to go get a bite to eat and asked if they could call me when they are ready but I received no call and return to the shop and was told I would still have to wait. In the meantime two customers walk in at separate times and both were signed in and assisted prior to me being waited on. I asked what's going on and was told that..oh they were just asking questions which I find strange as they were back there for a long time. It was near 6 p.m by the time I decided I had wasted my day waiting for service I would not receive. It seems this is a very poor coordinated place that will cater to certain clients. I will not bother going there if I were you..
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January 2019 by Monstera Mike
Be careful! Bad business here! Family went here and got scammed. Very unprofessional and very deceitful. I’m starting here and I’m doing this for the community. You will probably end up with fraud and be ripped off as well.
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May 2018 by Jackie Bradley
Please beware of this shady place!! If you're not of Asian descent they won't even bother to talk to you!! I had an appointment at 1pm and I got there at 12:50 I wasn't helped until 3pm! And on top of that "Joe" the tax man wasn't even taking my taxes seriously. Stay away! This place needs to be shut down
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April 2018 by Laura Mendoza
I've been doing my taxes here for years, and never had a issue! Joe is very professional and knowledgeable!
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February 2018 by Mike Le
Be careful! Bad business here! Family went here and got scammed. Very unprofessional and very deceitful. I'm starting here and I'm doing this for the community. You will probably end up with fraud and be ripped off as well.
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March 2017 by Isaac OmegaDeath
Great Experiences!!
