“Employee at GC here.We have closed our retail business. We still take phone, email, website and eBay orders. All warranties are still honored and local pickups are available M-F 9 AM - 5 PM once your order is ready.I'm posting this so more people don't become irate and leave negative ratings because somehow google is telling them we have retail available. Also we do not buy single or small lots of PC equipment, we only buy in large quantity.”
“I purchased an 85 inch Samsung tv and it was giving me lots of issues, since the 15 day window of return had closed I was told by best buy customer service that I had to contact Samsung and ask them to come and repair it, Samsung was not helpful at all they transferred me about 20 times and no one was able to help me with my brand new tv. Samsung would tell me to call Best Buy and Best buy would tell me to contact Samsung. I was so frustrated with both places, I told myself, to best buy and Samsung that I would NEVER purchase a Samsung product and NEVER buy from Best Buy ever again. At my last attempt to get this resolved, I decided to go to the actual store and speak to the manager to see if they could help. Cesar the manager came to the rescue, he took the time to listen to me and told me he would take care of it and apologized for all the mishaps that happened. Between him and Robert, they fixed my problem, scheduled me a swap in tv's and even got me a price match on the tv since the price had went down since I purchased it. He was so helpful and kind and I appreciate it so much! I have changed my mind about not purchasing from Best Buy again, I will be back to this Best Buy to make any future purchases, and only because of him and Robert. As far as Samsung, I am still disappointed in their customer service and will not be purchasing a Samsung product again. Thank you to Cesar and Robert for their excellent customer service and Awesome problem solving skills. I truly appreciate your help!”
“Excellent customer service. The young lady behind the counter was excellent as she multitask with different people to help each person diligently and she was also happy with a positive attitude that made my day because I have a positive attitude as well.”
“Excellent customer service. The young lady behind the counter was excellent as she multitask with different people to help each person diligently and she was also happy with a positive attitude that made my day because I have a positive attitude as well.”
“I have been utilizing this company for repairs to my computer/s for about 13 years. They will deliver good results at a reasonable cost. Greg the owner and his son are both extremely nice and professional. I will continue to recommend this company.”