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March 2024 by Matthew Dowd
Friendly service and easy for returning items without paying for shipping!
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March 2024 by adel elsaad
Great prices and excellent materials
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January 2024 by Travis W
Customer service is amazing. Prices are fair , it’s the best work clothes a man can have . Top quality and comfortability
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May 2023 by trantommyd
Columbia online customer service told me to bring my online order to return here. The workers claimed they couldn’t accept the return. Workers at the Grand Prairie location gladly accepted my return and said this location should have accepted the return too and that they’ve had several customers experience the same issue.
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April 2023 by S Stewart
My favorite Store, we like the customer service; just be aware you will buy more them you need. They are awesome.
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February 2023 by Ryan F.
Nice place to pick up a few odds and ends, the staff was really friendly. Not as big of a variety as an outlet location, but convenient if one is looking to grab some of the more popular Columbia products. Charlotte and Yasin were very helpful.
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February 2023 by Jason Dollmeyer
Friendly customer service, wish they carried larger sizes 3xl and not just online
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February 2023 by Cami R
Went to do a return from an online purchase and was told I could only go to an outlet store which was further away. I stated the email from the company had a link that sent me to this store to do the return. The workers told me it was a “new policy “ and that since they did not have the exact item they could not do the return. I called customer service who stated that I could do the return but I didn’t want to hassle with them anymore.
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February 2023 by Ovais Shaikh
Poor customer service
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February 2023 by Jay Hernan
Worst customer service in store and online!!!Called the company because their online store wouldn’t let me check out. The lady that responded had a horrible accent and she interrupted me every second plus she was very rude and mean. Asked for a manager and she got even more upset and said I had to follow her instructions only…?? Very unprofessional!!!Then I called this store, the lady was nice but the store had nothing that the online store had. The stuff they had in store was actually of less quality according to the lady. Makes me think why they do that… Is the company sending that store lesser quality merchandise according to the people that buy there, are they discriminating? Makes you think!They lost my business, my family and friends too!!!
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February 2023 by Norman Feau
What a wonderful experience.. the employees were very welcoming and helpful at the same time. Thank you
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February 2023 by Teri Pearson
Superb selection. Amazing service
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February 2023 by Maria Saucedo
Great prices, great customer service, and amazing associates. They didn’t have the jacket I wanted online and they managed to find me the perfect jacket for me. They were very patient and accommodating.
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February 2023 by Danethia Berry
The first day I purchased allot of items. Second day I came in for an exchange. The store manager said, “oops! I did a full refund sorry.” I had to buy it all back again. Coincidence??? I think not! It‘a the Holidays so it’s clear they need the sales. I didn’t appreciate that slick move at all. And she was nonchalant about it. Do it to enough customers and she’ll get caught. That’s not ok
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February 2023 by Kimberly Salazar
Horrible customer service. The employees love to gossip about every person that walks through the door. The environment was very unwelcoming.
