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September 2023 by Sonia Hernandez
DO NOT VISIT IF YOU ARE HISPANIC. They will not cut you a break if there is a language barrier and will act disgusted if you do not speak English. Although they’re hispanic themselves.
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April 2023 by Maya Diaz
We just left this location, my mom decided to check in her paycheck . The rude unprofessional middle eastern clerk looked at my mother in a very judgmental way And quoted “this is how much YOU get paid” . You all need to learn how to not question or judge a persons appearance. And work on your customer service skills
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March 2023 by Bob R
Jo was very helpful. I had unique needs. She was able to help me sort things out and come up with a solution in a few minutes.KnowledgeableHelpfulPersonable
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October 2022 by Susie Narvaez
Three ATMs outside the bank with only one working!!! Please have more ATMs working on a Saturday evening
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February 2022 by Sarai Mendoza
We opened an account at this location and Abigail was Wonderful! She was so helpful and knowledgeable! She answered all of our questions and explainedeverything! Thank you, Abigail for making this process so easy and wonderful.
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February 2022 by matthew bridgewater
Best box the UPS box drop did not open
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September 2021 by Derek Jones
Had an interaction with this location today that was unnecessarily a rude and condescending one. I simply called to ask if they had a coin machine for transferring loose change into cash. Lady on the other end said they didn't and disgustingly continued that no bank (including outside of chase Bank) would have a coin machine. Not true.. I've been to plenty of banks that do. Whoever this lady was needs an attitude adjustment. Don't make people feel stupid for asking a simple question.
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March 2020 by jose depaz
Horrible service, don't know why they have drive-thru hours if the drive-thru is actually close. Don't waste your time coming here.
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June 2019 by darius polk
Horrible service. This branch never answers the phone and has super long wait times. I would definitely recommend not even banking with chase. As all their other branches are pretty similar in horrible service/horrible wait times and angry staff members.
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June 2019 by Hamada Elzonkoly
Line is very long almost to the front door and only 2 tellers
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March 2019 by Levi Amaya
Could use more available tellers
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January 2019 by Gustavo Rojas
had the best experience opening up a new account in this location. My banker, Karen, was extremely knowledgeableble, professional and friendly. The service was exceptional, the location is very well kept and clean, and the people here are very nice. Definitely recommend this Chase branch.
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October 2018 by Christina Thomas
terrible customer service. I had to leave after 10 min of waiting in the que. one lady staff had nothing to do but just looking at the other staff dealing with his customer and she pretended as she is doing some work on the computer when she could have helped him out. terrible teamwork!
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August 2018 by David Pendyala
Someone wrote check out of my account, and I needed to make a new account. No one wanted to help me, a call was made to the location and I was told my banker was not there that day. I went later in the day and was told she was there and just left. I them wanted to work with someone else to open a new account and was told its too late in the day and they did not want to help. I proceeded to go the next morning and was told by banker I was suppose to use could not help me because of her appointments. the only time she could help me was later on at 12 and then 12:30 because she had some class. I wanted to talk to the manager so i could not voice my issue he was not there and was not able to leave a voicemail message. Who in this day in age in a business does not have voicemail. They are will to take your money and sit on it, but not help when you need it. This branch is horrible avoid it at all cost. Skip this one and go to the next branch.
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July 2018 by David P.
Someone wrote check out of my account, and I needed to make a new account. No one wanted to help me, a call was made to the location and I was told my banker was not there that day. I went later in the day and was told she was there and just left. I them wanted to work with someone else to open a new account and was told its too late in the day and they did not want to help. I proceeded to go the next morning and was told by banker I was suppose to use could not help me because of her appointments. the only time she could help me was later on at 12 and then 12:30 because she had some class. I wanted to talk to the manager so i could not voice my issue he was not there and was not able to leave a voicemail message. Who in this day in age in a business does not have voicemail. They are will to take your money and sit on it, but not help when you need it. This branch is horrible avoid it at all cost. Skip this one and go to the next branch.