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June 2024 by Jon Blackwell
Long wait every time and it's not the ladies fault there's only one lady at counter and another walking around talking.
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June 2024 by Tere Rubi
Cynthia Parra had excellent customer service. It helped me a lot with my problem. Very grateful for your help. Exceeded customer service.
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April 2024 by Mariah Rusley
Worst chase location Avoid at all cost! I wish i could put 0 stars.. made an appointment for 12. Waited over an hour someone who walked in after me with no appointment was helped before me. After an hour and 15 minutes I just left..
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August 2023 by GAGA Stanton
So far it’s okay , just had my account locked I’m not for sure why?
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November 2022 by Stacy Anderson
I arrived at 3:50PM for my appointment at 4:00PM. By the time I got to there, the doors were locked and the employees were leaving. This branch is poorly managed.
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May 2022 by SauceyRagu
excellent service all around, shoutout priscilla and the rest of the banking staff for helping me out and making my banking experience smooth as can be. they’re all wonderful people !
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April 2022 by Steven Canales
Other than my personal local bank. This branch has been the most helpful. I want to personally thank the team that works here for correcting my issue. Thanks guys. Keep up the great work.
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January 2022 by Alicia Reyes
This is the worst bank I've been to!!! I had an appointment and they told me that the lady, Pricilla Mejicanos, that I had it with didn't check her schedule that morning, and so she took her lunch break.They told me if I wanted to follow through with my appointment, that i had to wait 20 min for her to finish her lunch. They wont attend you without an appointment, and apparently they wont attend you with one!! What a joke!!
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September 2020 by Julio Ruiz
Worst atm and service ever they took dollars from me and gave me 75 dollars from 120 so its trash dont go let it rot
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November 2019 by Bob R
After sitting and waiting for 45 minutes they told me to come back on Friday. It's Tuesday!
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May 2019 by Van N.
I came here first time today. The staff were nice and willing to help. I see some bad reviews. Guess they did make some improvement. Satisfied over all.
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March 2019 by Raymundo Benitez
Worst experience ever waited for an hour to open a checking account only to be told that the banker who could open a account for me had just went to lunch and I had to come back another day
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October 2018 by jerry feagin
I don't recommend using this branch or Chase in general. I have several accounts , { personal and business } and dread going in person to my closest branch in Garland. I am 60 years old and remember the service most banks had before online banking. It is like night and day. Yes they know my name and greet me when I walk in but their favorite word seems to be NO you can`t do that now, try it online. I am pleased with the web site but don`t expect any help from any account representative.
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October 2018 by SON BUI
Execellent service but disappoint staff
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October 2018 by Tum Towers
Manager not considerate to help when not occupied. No helpful banker.
