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August 2022 by Max B.
This July, got SIM card for Canada from Cellhire - didn't work. Said "AT&T" on card. Got card that worked after getting to Canada - phone company in Canada told me AT&T doesn't have operations in Canada. Last year, got a SIM card for France from Cellhire - minutes would magically disappear overnight without any use by me. Two tries at phone company accomplished nothing. Avoid these folks.
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October 2020 by Will Lowry
Working with Cellhire is always a pleasant experience. My company has a lot of last minute needs - and I do mean LAST minute - and Cellhire has always come through for us. I recommend them for their products and for their customer service.
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October 2020 by Ivan Kolarevic
Hello everybody.Just want to share great story and support from Cellhire USA.I rented satellite phone from them for one week for back packing trip in to the most remote parts of the Grand Canyon!We had 4 nights in such remote parts of the canyon and sat phone worked great as it should!Want to say huge thank you guys for sending additional usb charging cord overnight so I could use battery bank to charge sat phone!It was a great adventure ,having pice of mind and that security from sat phone just made it even more memorable.Thank you guys for all you doing and be part of my life time adventure!
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September 2020 by Slope X.
I was advised by a Verizon executive that Verizon rented SAT phones so I rented an Inmarsat IsatPhone for a week to go off grid for our annual fishing trip from vzwsatellite.com . Cellhire ( cellhire.com/satellite ) is the rental service provider and Verizon is obviously the SAT carrier for the satellite signal. Unfortunately an act of God (California forest fires) shut down all national forests and we had to cancel our trip. I received the SAT phone on Monday and I immediately advised Cellhire of our situation on Tuesday and had the phone in FedEx's possession to ship back by Wednesday morning. That means I had the phone for one day and never even powered it up once. Despite my explanations, Cellhire has chosen to charge me $48 of the $69 rental when I immediately informed them, returned the phone after one day and never used or received any satellite service. They claimed that Verizon was still going to charge them for the entire service even though the SAT phone was never powered up. I confirmed this with some relationships at you know where and they called B.S. So, they charged me for 69% of the total rental regardless of my swift return or the cancellation being an act of God. I completely regret ever using Cellhire through Verizon and they will obviously not be around for long given their shady business practices. I have alerted all other respective channels of their terrible service and I would advise to never use this company. Take a look at the other similar reviews. Bad business... vzwsatellite.com cellhire.com/satellite/c…
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September 2020 by SLope F.
I was advised by a Verizon executive that Verizon rented SAT phones so I rented an Inmarsat IsatPhone for a week to go off grid for our annual fishing trip from Cellhire ( is the rental service provider and Verizon is obviously the SAT carrier for the satellite signal. Unfortunately an act of God (California forest fires) shut down all national forests and we had to cancel our trip. I received the SAT phone on Monday and I immediately advised Cellhire of our situation on Tuesday and had the phone in FedEx's possession to ship back by Wednesday morning. That means I had the phone for one day and never even powered it up once. Despite my explanations, Cellhire has chosen to charge me $48 of the $69 rental when I immediately informed them, returned the phone after one day and never used or received any satellite service. They claimed that Verizon was still going to charge them for the entire service even though the SAT phone was never powered up. I confirmed this with some relationships at you know where and they called B.S. So, they charged me for 69% of the total rental regardless of my swift return or the cancellation being an act of God. I completely regret ever using Cellhire through Verizon and they will obviously not be around for long given their shady business practices. I have alerted all other respective channels of their terrible service and I would advise to never use this company. Take a look at the other similar reviews. Bad business...
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August 2020 by Ga R.
Rented an Iridium 9555 from Cellhire - it's almost the size of a brick and about as useful as one, given that the device was not once able to get a signal or connect a call. Then when I went to return the device, the USPS would not take the package, even though Cellhire's instructions said they would. $70.00 down the drain - thanks for nothing. I would give no or negative stars if it were possible.
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April 2020 by Alexis S.
If I could choose 0 I would. This is the worst cell phone company in the world. They over charge and they charged me twice for every month used. If you can avoid them please do. Do not get scammed like I did and my phone did not work the whole time I was in Europe, so I was robbed.
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October 2019 by B W.
Similar experience to others regarding billing issues. They sent me an invoice estimate of charges before I used the phone. I questioned one of the charges and they (Shawn-female representative) said, "don't worry, that won't be charged". I should of requested an updated invoice estimate without the charge. I should have been more diligent as they ended up charging me the greater amount and stated, "It's right there on the invoice". Ugh. They also gave me incorrect directions on how to use the phone and ended up charging me for the calls I made while trying to get the phone to work. Their tech department when I called said, "oh, those directions are wrong. Here's what you need to do." Ugh. I won't use this company ever again.
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October 2017 by ROBERTA DEGNORE
Cellhire is the best! Customer Service and Tech help are professional, courteous and patient. Having come confusion over sim cards and devices, every Rep I spoke with (every time) was excellent at walking me through the steps. Will absolutely use them again.
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October 2017 by Pamela Nedbalek Fraser
Very bad experience. We have rented mifis for trips for years. On a recent trip, we apparently went over our data however, the company NEVER notified me that we went over. Had I know, I would have stopped using it. Instead, I was charged $9 for every additional gig. When I contacted them to dispute, they 'claimed' they notified me every day and that they called. I never got an email or call. If they called, they never left a message and my phone works abroad. I feel very unfairly treated and now am having to dispute the charge with my credit card company. I reached out to the company initially but after two calls, the rep said she would speak to her manager about the issue. I never heard back from them. I shared every single email they sent me to prove that I was never notified but they still 'claim' they notified me. Just be careful if you use them. If you go over, they too might 'claim' they notified you but instead you will be charged an absurd amount of money.
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October 2017 by David C. Miller
This company is totally worthless .. Could NOT get past their automated phone tree options. Pathetic. Go to your OWN carrier for answers!!
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October 2017 by Malte Degener
I had a good experience here, great and highly professional service. Shipping is US-only unfortunately.
