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November 2023 by SheMeeka
Highly disappointed with the service here. I even mentioned it to management he stated well it’s not going to clean off everything ! I refuse to come back. How is it I paid for a deluxe wash & a tire shine & my car is still dirty!! I didn’t pick the cheap package I picked the 2nd most expensive package. So there’s $15 down the drain ?
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October 2023 by Phillip S.
I like Car Spa in Garland . The problem Ive had with them was when I bought a car wash (Silver)package. The first month was $7.00 then after that the charge would be $20.00. At the beginning they changed me $7.00 twice. I contacted my debit card holder and they did a reverse charge and credited my account $7.00 After the first month they charged me $20.00 for the second month. I went to the Garland location only to be told that my card was not honored and my membership cancelled. Ive now contacted my bank card to get the $20.00 returned. I contacted a guy named Gary Lin at headquarters for Car Spa and he was absolutely no help at all. Long story dont buy their car wash packages. They totally lacking customer service at the car wash and headquarters is horrible also. You been warn.
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August 2023 by Cathy Becker
Took my car for a state inspection, and John was friendly, efficient, and overall wonderful. Great customer service!
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August 2023 by Kellie W
The customer service is great! My truck looks clean and the grounds are kept clean.
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July 2023 by Hippatayumus !
I got my inspection done by John. He was very informative and helpful. 10/10 service will be coming back here!
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July 2023 by Steven Gill
Yesterday I went for car wash and I was greeted by a Chris and he was courteous and professional. Definitely going back again.They are very few places here in Garland with a good customer service personnel. keep up the good work Chris.Service: Vacuuming
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July 2023 by Steve Hill
Chris is helpful and very personal, he helped me get car cleaned. What a great service I was provided. But I will definitely go back again!Service: Auto interior vacuuming
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July 2023 by Thomas Milburn
Did a state inspection, was in and out, Chris was very professional and courteous! Went to about 3 locations before and they all had a 3+ hour wait. Even came with a 7$ discount on a car wash. Definitly will be going there in the future. Great facility. Very clean on the inside and nice chairs to sit on, even though you probably won't be waiting long.
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May 2023 by Tom Armistead
I had a state car inspection here that was great. The carwash (or the person handling it) was horrible.
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April 2023 by gloria alvarez
Very bad service, I took my car to wash and the machine damaged my car. I spoke to customer service and they never paid me for the damage to my car. Responding to your comment, my car entered the washing machine and came out with a broken part. I spoke to customer service and they told me to bring the receipt from the mechanic. I did it twice and they never called me to give me an answer.
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March 2023 by Wayne Shoemaker
This car wash is quick and does a better job than others I've tried. I like the free vacuums and towels that let me finish the job the way I want to. Basic wash is only $7.00...very reasonable.
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March 2023 by R Lauderback
Redd was helpful. They offer a promotion 10% off inspection and free car wash. Go online to get coupon. Thanks Redd we will be back with our other cars.
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February 2023 by Gina M.
Went to have an inspection Guy walked around my car and said he didn't THINK my car would pass inspection because two of my tires have low tread. After he told me he was tired I guess too tired to take my business . Laziness and lying to a woman about her car passing an inspection is total bs.
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February 2023 by Paula Smith
Drove by and saw state inspectors, got in and was taken care immediately. Excellent customer service, by Brad highly recommend!
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February 2023 by Rosa A.
Free vacuum with purchase of car wash and i got a coupon for the car wash when i got my truck state inspection here... Over all Good place i go here every weekend.
