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March 2023 by Rashida Brown
Un helpful no good customer service
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February 2023 by Cynthia Guinn
Why have a number to call and speak to someone about an issue, if it doesn't even work. That is not good customer service at all... the mobile app is stating that the phone number I have isn't valid... I can't even request a new pin, even though I used the pin I was given the day of, by a clerk at the store and then changed it to one I know it is. Both pins do not work... but the bigger picture is, I get charged to keep a phone number that is working ... but says doesn't exist. I would like to change my billing options...
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August 2022 by Maria Sifuentes
DONT WORK HERE!!! The owner is a penny pincher and wont pay you!!
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April 2022 by Yajaira Rodriguez
After going to a few different locations, I walked into this location where Sam welcomed me and helped me with changing over to 5G, where other locations couldn't.
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November 2021 by Timothy Parker
Don't bother buying the 5G phones because This company Has false advertisement regarding them. I have a $242 phone which is worse than the $130 phone I bought from the same company. Just don't bother with the high end phones cuz the data is worse than the cheaper ones.
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October 2021 by Jose Huerta
They have great deals and the customer service is amazing they treat you with respect and are very professional would recommend switching for the great service
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September 2021 by Tony Dumenil
Had a lg phone from 2016 that was dropping apps. Had the service turned off. Very understanding sales rep.
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August 2021 by Mark Schaefer
I can't really say because I arrived at 10am (when I thought they opened) and waited til 12.10 They still hadn't opened.I want to upgrade my phone.
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October 2020 by Raul Lsx
I went in to buy a new phone & switch from metro & Stephanie was able to help me out. She was so nice & helpful!!! Totally recommend this store.
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December 2019 by Carlos Pizarroso
Bought an iPhone cord. Within 1 week stopped working. Went in and they told me no refunds or exchanges. Don't buy from here, terrible customer service. I worked at Verizon 3 years and we always just exchanged the chargers.
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November 2019 by Raul Lara
I went in to buy a new phone & switch from metro & Stephanie was able to help me out. She was so nice & helpful!!! Totally recommend this store.
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September 2019 by Sherry Gomez
Brought my son and my phone in Saturday because we were not getting any texts. Thanks to Stephanie (that was the name on the card) they're working perfectly now. It only took her a few minutes to reboot them. I buy all my phones from here.
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September 2019 by Raymond Barry
Best deals in town. They always take care of me here.
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September 2019 by Angel Segura
Always a great atmosphere. I've been coming to this store for a while, and get treated very well.
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September 2019 by Savannah Sanchez
I get the best customer service at this location every time I come.
