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April 2025 by Fatima D
To be honest if I could leave a 0 stars I would. Customer service is horrible. When doing a curbside pickup I waited for an hour for my stuff to be brought out on more than 1 occasion while the employees stood around the door chit chatting. Will not be shopping this location again 😡
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April 2025 by Mahi
We came to this store to buy appliances as new home owners, and all the customer service was nice especially the store manager Ana she went above and beyond to get us a good deal... Thank you!!
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April 2025 by S Tesfazghi
I love Best Buy. I'm a Samsung lady, but I couldn't resist this Apple Macbook Air M2 intteligence 512gb for the price they gave me. The rewards they keep giving us are wonderful. We are getting worse than our children. The customer service is so great here to and ordering it online was so easy and fast.
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April 2025 by احمد بركات
Very helpful and a smaily
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March 2025 by Aster Wolde
Good service and good customer care supportive staff 🥰
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March 2025 by Kelly Jones
The geek squad tried to figure out my computer problem but just wanted to reinstall my software and charge me $100 for it or $200 for a membership. I waited there for a long time too. But without a membership, I couldn’t leave my computer there. So I’ll have to figure it out myself it’s cheaper. Sad thing is that I do spend enough money at Best Buy.
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March 2025 by christina oshogbi
Robert and Winter @ Best buy Geek Squad Garland are the best ever. They have the best customer service skills. 5 stars and I recommend them as employees of the month/ year. Thank you guys for all you do!💫🗯🗯💭🗯🤎🤎🤎🤎🤎
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March 2025 by Haroon Rashid
Very good customer service
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March 2025 by William Lee
Bought $900 laptop. Worst experience ever. Very unprofessional. Staff do not know what they are doing. Even worse is their customer service would just give you the run around and repeat preset answers - wrong answers - to any concerns you may have. Will not fix problems for you leaving you to deal with fallout caused by their incompetence. Take your business elsewhere. Any local store who actually cares about their customer will be better than this sorry excuse of a corporation.
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March 2025 by Robin Ramos
The staff is very helpful and polite
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March 2025 by Scott Ehrman
Went there today (Thursday @ 1pm) to shop for a new pc. Only employee seen was the greeter. Spent about 10 min in the computer section. No employees. I went back to the greeter and asked for help. He said he might be able to get someone in maybe 10 more minutes. He then suggested I come back on Saturday when they have more staffing... really?
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March 2025 by B. CD
We liked their prompt and nice service!
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March 2025 by eyuriel benitez
Great staff
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March 2025 by Peter Cortes
Went in to buy a sound bar and Noah was super friendly, knew what he was talking about, showed us demos for different options, recommended related items for what we were shopping for in a helpful manner not a “let me sell you more stuff” manner. Overall really happy with this shopping experience
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March 2025 by Frank N
2/22/25: I saw the surround sound that I was interested on the Best Buy site. I was able to compare it with other models. I was happy to see that there was a demo at the store, and that it was in stock. I went in the store the next day to listen to it. Although the rear speakers weren't connected, I heard enough to purchase the item. Went home, ordered it online, and with 10 minutes the order was ready for pick up. Very easy pick up process, and the employees I encountered were very friendly and helpful. The store was very clean, and there was plenty of parking outside.
