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December 2023 by José Riesco III
My family and I had a blessed time here. Everyone was very friendly from Rafael, to Luis, and the manager Nicolette were very friendly and helped me finish everything quickly. God bless them.John 3:16 “For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.”
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April 2023 by L Lynne
No longer have a drive thru!! Won’t work for me and getting set up at another bank.
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March 2023 by Carol Nina
The manager, Nicolette, was very sweet and professional. She helped me with my accounts and offered a beverage while I waited for her. The teller on duty was ready to help with a transaction, a very helpful lady to.
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November 2022 by Maciel L.
Was a longtime customer since it was BBVA, had 3 personal accounts with them. We started our business & hired a firm to create a business structure. Tried to open a business account in this branch. The banker Ashley didn't want to open it, mocked us & said those people probably scammed us because they didn't know what they were doing and we should request a reimburstment. We went to Bank of Texas, they reviewed our documents and opened our business account. Turns out it was someone else that didn't know what was doing.We decided to close all 3 PNC accounts and transferred it to this other bank. PNC bank: Word of advise, start treating customers professionally or you'll keep loosing them. It's your loss.
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September 2022 by Frankie R
This bank is nightmare, never a manager on site, teller’s are not trained properly can’t resolve issues with your account our a check.
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October 2021 by Jennifer Garcia
Used to be a good bank but ever since it changed names and they hired new workers this place went downhill. The workers mistreat you and act like they’re more superior than the customers.
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July 2021 by Crystal Capetillo
!! My husband and I have been banking with BBVA for years and this is by far the most ghetto branch I’ve had to deal with ..I get hung up on when I call or they do not answer.This is not right at all . I have never in my life dealt with such horrible customer service I have a family to take care of and their atm took money from meI will be closing mine and my husband’s account
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January 2020 by Jennifer Rollins
This bank is Awesome, love the people who work there, always helpful.
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October 2019 by Jerome Davis
Their Customer Service 800 number is so bad as I waited for over 20 minutes and no one ever answered the Phone.
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May 2019 by Joe Fred
Excellent bank with great people working there.
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May 2019 by Yung Star
This is a terrible bank i went inside of this bank one morning to open an account the branch people ignored me an helped other customers that came 30 mins after me as if they didnt want me to open an account so finally someone came to talk to me told me to wait right here they will assist me Shortly , i was in suit in tie this day for the record . so as i wait i see a police officer come in an it dommed on me they called the police on me for no reason an as im talking to the police they all have this guilty look on there face i have the whole video of the incounter they got me thrown in jail for no reason an refused for me to come back for doing nothing wrong this branch an the people in it are like cops when i saw how they did me i was at shock still am wen i got released every bad thing popped in my head for revenge but i said god sees everything so im gonna let him handle it .. From that day foward i said to myself i will never open a bank account again im my own bank 💯 the whole staff wow terrible i told them before i was exscorted out how do u people sleep at night an they all had the guilty look on there faces .. The video will have u in tears an if u bank with them it will make u change banks ... Thanks for getting my freedom takin from me for nothing nothing at all ..an they banned me for nothing they could offer me a million dollars for hush money and i would turn it down. Terrible bank
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May 2019 by Frank Roper
I am not happy with the service, it is very slow..
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April 2019 by Dany Bee
Slowest service since i began banking with BBVA. From the looks of it they seemed to be understaffed. Other than that they were very polite & tried there best. Would i go back to this branch, definitely not.
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November 2018 by Keana Slusher
Closing my account today once i receive my direct deposit. Every time i get paid it has been an issue receiving my direct deposit on time! This bank is full of it! If you do sign up i wouldn't recommend direct deposit if you want your check on time
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October 2018 by Make Brooks
Worst bank ever
