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April 2024 by Tony Andrews
Was a horrible bank to do banking with!
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February 2024 by Carvetta
This Bank is the Worst Bank of America I EVER been to, and I have bank with BoA for over 20 years in more than 3 states. Customer Service will laugh in your face and speak Spanish Very dis respectful people .
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January 2024 by Ramon Abundis
They take a long time to attend
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December 2023 by Lydia Grace
One of the teller is being difficult and giving my mom a hard time.She wanted to cash out 2 of her checks and the teller said she can only cash out 1 and deposit 1???what if she needed the money?Why is she controlling my mom's money?Never want to go to this location again
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December 2023 by Michael Jk
This location gives me hard time and wrong ? inf about when trying to cash my check and they don’t have experience how to fixed the problem. And they sent me to another location and the other location gives me wrong information too.. and I find one location in Plano they fix my problem. I believe banks of America each location has different inf not same. Look like they are not bank of America. The manager name for this location keila Pacheco. She doesn’t now how to help people and she need more class to be professional. I will move to different bank because I have hard times when I control my money in this bank almost 15 years
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December 2023 by Dolores Paez
Always good customer service every time I am there very polite they are..
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December 2023 by Pedro Rivas
Every time they are always helpful and kind.
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September 2023 by A A
Very nice but be prepared to wait for at least an hour if you need to sit down with an account manager. They are nice but they don’t have very many people working that are actually available to help you.
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July 2023 by Miriam Garcia
This place is super close to my house but every time I’ve tried to withdraw cash from the teller, the same lady tells me that I can’t take money out because it’s “processing”. She’s done this to me twice already. I ens up going to the bank location off Northwest and they’re super helpful and they just give me my money with no problems! I’m not sure why that lady isn’t helpful. This location should really improve and make more tellers available! Last time I go to that location. You’re better off going to the one off Northwest if you live in Garland.
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July 2023 by Andy P
Absolutely a huge hassle to exchange money for money. Id, business account , cash handling fees, none of this matters to this bank. It’s a busy bank and they don’t have time to look up this stuff. No matter how many times you come in it’s just more bad service top down .Please open another bank on Saturday, lots of unhappy people at this branch and I’m unable to deal with it
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July 2023 by Andy Patel
Absolutely a huge hassle to exchange money for money. Id, business account , cash handling fees, none of this matters to this bank. It’s a busy bank and they don’t have time to look up this stuff. No matter how many times you come in it’s just more bad service top down .Please open another bank on Saturday, lots of unhappy people at this branch and I’m unable to deal with it
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July 2023 by chrys persheff
Love this location. Super friendly and they get their business clients in and out fast.
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June 2023 by Andy P (Cool traveller)
Garland needs more than one branch open on Saturday. So busy
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March 2023 by Gabriel Quiroz
If you need anything don't speak with David. He just doesn't help.
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February 2023 by Dawn A.
I had a good experience with this branch after another branch would not help me. David the manager and David Rosado both were so very helpful and friendly. We got all my changes completed and it did take some time but they were both very patient. I would highly recommend this branch for any banking needs.