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February 2024 by David Davis
Danny and JT were outstanding they made sure I was taken care of and saved me money by telling me that insurance was active as opposed to selling me a new device. AT&T has two real rockstars with Amazing integrity as well as stellar customer service.
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February 2024 by andrea lewis
The manager was very helpful when I was having a problem dealing with customer service over the phone.
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January 2024 by Maggie Holub
Mr. Calistro Mata cleared up my questions about a complicated set of steps to putting my cell phone into my new account. Our meeting was at 6pm, the end of his day, and his patience through the process was outstanding. I am looking forward to working w him throughout the rest of my set up.
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January 2024 by uriel sanchez
Bad customer service and worst staff I have ever dealt with
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January 2024 by Gracie J.
We spent an hour here trying to get the best deal on new phones ... Axel convinced us to combine our lines to get a better price. He said our bill was going to be $190. A week or two later we receive our bill for $400!!!!!! The price on each line went up to $40!We were paying $25 per line before. And then there were so many fees and add-ons that we didn't know about. Why would he lie to us like this, this is so wrong!!!!! He just sold us lies! And now that i think about it, he didn't even give me some sort of receipt for what we paid for or what the new plan was going to be. Just terrible.
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December 2023 by bc nwosu
The agent who attended to me was very good and did everything 100% far above my expectations. The problem that took me to the store was fully resolved.I left the store a very happy and satisfied customer.
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November 2023 by C W
Appt was at 8am-9am to install Internet. Waited 4 hours for tech to arrive. Thanks for making me cancel my Saturday morning plans, AT&T. If there were ANY other options for Internet where I live, I would have picked them.
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November 2023 by Kenneth Rippetoe
They couldn't help me, but they referred me to the people that could and gave me the number to call. I have insurance on my phones. They replaced it within a day.
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October 2023 by mike m.
Absolutely worst service imaginable. Upon entering the store no one acknowledged me. I stood in the store for maybe 10 minutes until a young women employee became free. She then proceeded to wait on another customer that came in 5 minutes after me. I was wanting to speak to a particular employee only to find out they were at lunch. I left and returned later and at least this time an employee acknowledged me and told me to sit anywhere and someone would be with ne momentarily. After waiting for 10 minutes without anyone helping me the same thing happened again. Another customer came in and they were helped ahead of me. I'm currently sitting in the store and 2 employees are talking to each other and no one is providing assistance. Suggest taking your business elsewhere.
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September 2023 by Lani Walker
So we went into this location to purchase and phone and they did not provide complete transparency on total cost and were more interested in a sale. The girl was pretty dull and had no personality and seemed to be put off with all the questions. The purchase was for an older gentleman, and to not be transparent about charges for someone on Social Security is ridiculous.
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September 2023 by Jay Yes
Whoever the girl with the arm tats working there today was so rude to us that I am switching my entire family over to Verizon.Doubt anyone cares as AT&T posted $121B revenue, but it was that bad.
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September 2023 by Bryan Lara
Had the worst experience I was just trying to buy a phone I will take my business to another store that actually wants my business!
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September 2023 by Davis
Called this store and talked to Tina for a device upgrade. Asked to wait to check the stock, waited for 12 minutes and there was no response. This is not what you expect as a customer.
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August 2023 by Rocky Campos
Awesome store , mgr and staff were great professional. I will be back to this location. Customer service was superb!
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July 2023 by J M.
It smells like pee and diapers in this store and no one greeted me. Don't listen to 5 star reviews - how would you like it if you had to wait for a long time?
