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February 2024 by Joey Pauga
I've never been in a more spacious pawn shop as this one. It was large and spacious as one can tell from the pics I took. It was clean and looks well maintained. IMO as a customer service professional, two things were missing when I walked in:1) A greeter to welcome me and2) A customer service rep to check in on meThe one thing that stood out was a Police officer on duty. That was a very prominent figure standing in my line of sight as soon as I walked in. But no one came to welcome me. I even walked around for 10 minutes and not one person said a word to me. That wasn't a good experience for me.The prices were quite high, even for used tools. Since I know the prices of many tools, their prices were very similar, maybe a few bucks off. It amazed me. Nonetheless, it was a clean place.
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January 2024 by Alain Phanh
Saw an ad on FB Marketplace for a DSLR and went there the morning of, and Jr was a big help and had so much energy! The camera was very well priced and in great condition too!
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December 2023 by Shetoria Matthews
Although this business has a variety of high quality items such a jewelry and appliances, their customer service is horrible. Gilbert helped my husband as he was looking for new pieces of jewelry to add to his collection. He was very rude, short- tempered, agitated for whatever personal reason, and overall one of the worst customer service experiences I have ever encountered.
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December 2023 by Maribel Alcorchas
100% reccomend this place. I was treated well and felt very welcomed. Prices are reasonable and affordable. I was attended by Ms. Elizabeth Martinez and her being bilingual helped alot. I am also bilingual but prefer spanish more since I am still in the process of gaining confidence speaking the language. She saw I was struggling with some english terms and helped me with my prefered language. She made my experience very memorable and welcoming. I will definetely be going back!
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December 2023 by Zoraida Chavez
Love the service Lizz provides, always so helpful and friendly! Definitely recommend because of my experience every time I go in.
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December 2023 by Ericka alcorchas
Elizabeth provides great customer service very time I go. ?
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December 2023 by Benjamin McKnight
Pretty unprofessional in my very limited interactions with this company. Was trying to buy a Macbook from them and was trying to verify the information about it as I use these devices for repairs. The employee instead of telling me they in fact didn't have the laptop I was looking for ghosted me for about an hour and then just changed the price and when I asked if it was a no (clearly it was) I still got no response. Only wasted about 2 hours waiting around when a simple N and an O would have been just fine.
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November 2023 by Carson O'Neill
I was out of town and had a payment coming up on an item I had pawned, I called to let them know I would be out of town and I will get there as soon as I can and make a payment the lady told me, “no problem we allow a few days for instances like this” 6 days after the payment due date I get there to make a payment only to be told that I was late so they had pulled my Items and already sold them to someone else. I will never do business here again.
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September 2023 by Andrew S.
Waste of time honestly probably never gonna return didn't even give my items a good look. Just underwhelmed by the shop and the atmosphere.
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June 2023 by Justin Brown
Wow.. Ashley was so personable and wanted to help anyway she could. Even the other store employees on the phone would help if she wasn't available. More than just a pawn store. Super fits there name well.
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June 2023 by Jeffrey Houston
It's the most amazing experience I've had at a pawn show Courtney is so nice and helps me decide on most of my purchases she is very knowledgeable very kind and I would recommend if you need help with anything she is the person I always look for her when I am there
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June 2023 by Edward McCain
Courtney is the BEST! great customer service. Nice selection. Clean store. Just good, honest people.
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May 2023 by Rick W.
I've bought and sold a lot of guitars over the last five years, but never from a pawn shop until a few weeks ago when I bought an Alvarez Masterworks dreadnought from American. It was one of the best deals I've ever gotten. I cleaned it up, polished out some scratches, and put strings on it. I'm very happy with that purchase.
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May 2023 by James Lawrence
Yeah, if you are familiar with how the store looked pre-Covid you’d be very disappointed in this place currently. This used to be the place you can go to find almost anything saddles, dirt bikes, guns, sporting gear, bows for archery, tools ?️!!POST- COVID…. Empty freaking store WOW!!!They got jewelry, a few guns , very little electronics AND A WHOLE LOTTA EMPTY STORE! Don’t waste your time unless you’re looking ? for rings or other jewelry.“ AMERICAN PAWN JEWELRY STORE “???
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April 2023 by Joe Nunez
This pawn shop used to have good prices on many items including jewelry and fire arms. But within the last year they've marked up their prices quit a bit. For example..a couple of days ago, I found the exact same ring, same size, 14k for $399.00 with a discount offer of $300 and with the offer of layaway on that price. American Pawn had the same exact ring for $499.00 with the discounted offer of $400/ and no option to put on layaway at that price. Layaway would have to be at the asking price of $499.00. So, thanks but no thanks. C-Ya , I work hard for my money,. I don't just give it away.