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March 2024 by Tiara James
We came as a couple on my birthday which was in the middle of the week (Wednesday Feb 21) and we were greeted by Bianca, a concierge for the villas, and her energy was top tier! She was so informative, helpful, and accommodating. My boyfriend had called her ahead of time to set up the room with flowers, balloons, and a cake and Bianca did not disappoint! It was such a beautiful villa alone and with the decorations even better. Patience is the bartender in the villas and she was so attentive and accommodating as well, so sweet and just went above and beyond. These ladies were such a great part of my birthday trip, thank you for making it so wonderful!We had breakfast in the villa and one night we stayed in and were able to order dinner to the room. Fantastic.
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November 2023 by David Irabor
Great scenery!Rooms: Excellent views from the rooms.
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July 2023 by Sam F
This is a beyond luxurious experience. If you have the opportunity to indulge in this I would encourage you. Ms. Danielle was amazing and made sure all our needs were met.
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May 2023 by Sandy Kay
Back for another visit and just as enjoyable as always! Staff was kind and helpful as before including the valet team.
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May 2023 by Kristin Setzer
We chose the Villas to celebrate our 10 year wedding anniversary because we needed to stay close to home. Danielle and Sarahwere very friendly and attentive. The dipped oreos, the monogrammed pillows, and the complimentary breakfast that are included are lovely touches. We enjoyed ourselves and we relaxed by the pool a whole lot. Overall we had a nice time. There were a few things that bothered me:Our room had broken doors on our patio that had been rigged up to still be able to close, but whatever they had added to the doors was not working. Maintenance had to come remove whatever it was and we just had to leave one side closed at that point, because there was nothing to stabilize that door if it were left open. Our hot tub also didn't work properly. The jets dont function. My husband was told that the hot tub panel needs to be replaced but they don't make panels for that particular hot tub anymore, so there was really nothing they could do.The sound system played our music from Bluetooth, but it had the music played by the villas going simultaneously, so something was off with that as well. This is also the first place we've stayed that didn't do anything special for our anniversary. I guess we've been pretty spoiled by the other places that we've stayed. Last but definitely not least, we returned from shopping to find a phone that did not belong to us, plugged in to one of our personal phone chargers. This was after housekeeping had been to the room. I find this to be completely unacceptable and unprofessional. Nobody should be in our room using our things. You would never experience this at other "high end" resorts.The concept of The Villas in terms of luxury, privacy, and exclusivity is great. Executing this whole concept so that it actually feels like it belongs at this price point is just a different story.
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March 2023 by LA Mulatica Beyonce
This place no longer has anything to do with about three years ago, starting with the management, they were very mistreated, they tampered with the accounts, they showed indifference to various groups of Hispanics and showed no interest in what is really wrong, just one person named Gerardo knew how to treat us as people truly deserve to be treated, I do not recommend him at all
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March 2023 by Thomas Johnson
I love The Villas! You can't find another experience like it.
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March 2023 by Stan Koz
Everything about the condo was wonderful. We had a great stay.
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February 2023 by Janie Kimmey
Spent one night for our Anniversary and it was beautiful. We had ocean view room. The pool and bar was very fun and relaxing. A lot of staff was very helpful getting around. Walk right across the street to the beach. We had a blast and will be back thank you
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February 2023 by Kris
Wonderful hotel. Spa is outstanding.Walkability: The beach and assorted restaurants are very near hotel.
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December 2022 by Marlane M.
This a very special place for us to go. You are treated with class. The Staff is amazing, and The Villa Coordinator Danielle will make your stay as special as you want it. She will go above and beyond. She and the staff makes you feel comfortable and relaxed. Not to mention your own private patio hot tub. A salt water pool heated just right for any temp. A private bar area, and your own cabana. There are only 5 villas in their own secluded area. And the food from any of the restaurants on site will make you happy, a great selection for any palate. We have been here for Birthdays, Holidays, and just because. Just book, go, and enjoy
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November 2022 by Peter P.
Establishment trying to rebrand, see reviews at: The San Luis Resort, Spa and Conference CenterExpect to be nickel and dimed, expect to be charged for a resort fee at the time of purchase and then again upon departure, expect your complimentary continental breakfast to be billed at $25 per day for tip and taxes. Expect them to leave all details out and then snake you on the exit.. Expect no less than mold in your bathroom walls (check behind that cheap wallpaper that's coming off), expect all your bathroom fixtures to be loose or broken, expect your toilet to barely function and plumbing to be rusted out. Expect when you go to the spa to be overbilled the following day for the next level service you did not get. Expect the spa to further bill you for an automatic 25% tip you did not approve. Expect the front desk to tell you they will follow up because they have to get a hold of the hospitality department or the spa department or the billing department or the refunds department and expect to be that football being tossed around... Use your American Express at this hotel It is your only saving grace... Godspeed.
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September 2022 by Angel Villanueva
Wedding went perfect would change a
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August 2022 by Lakisha Johnson
I really liked this hotel. Will definitely return in the future! Great view! My 1st room had food on the floor but my room they changed me to was perfect. No microwaves in room, can rent one for $10 per night. Room service food was good.
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July 2022 by Stefani Rich
Danielle and her staff go above and beyond every time we visit. This time was for a birthday celebration with family and friends, they made it the most special and memorable vacations ever!!!!!