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December 2023 by Missy H.
Rented a golf cart online for the first week of July 2023. Easy to do, user-friendly website. Cart was in great shape and ran great. Grandsons loved it. Issue with delivery. I called to check on a time and they were on the way. Over an hour later (maybe closer to 2), I called again and was told it had been delivered and basically argued with me. Informed them no one spoke to us and we had been sitting on the deck keeping an eye out. My daughter went downstairs again to check and nope. Not there. It was delivered to the wrong house. Apparently same number, but Pirate Cove instead of Pirate Lane or something. They rectified it quickly, but shouldn't you verify who you are dropping it off to and hand them the keys? Just my thoughts. Next issue was no response when emailed. I use a walker and oxygen which was the entire reason I rented the cart to go back and forth to the beach with family. When I contacted them via email to ask if I could drive the cart ON the beach to get closer to the water since there was signage that stated carts could drive on the beach to unload/load disabled persons, nothing. I emailed so I could have a written response of approval since their contract stated it couldn't be on the sand or even mud.
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November 2023 by Jackie Castaneda
They always take great care of our golf cart when needed. They are quick to pick up, repair and deliver.
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September 2023 by Chelsea Cheatham
Golf cart was there before we were, everything worked great!
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September 2023 by Austin Brubaker
Booked an 8-person golf cart for this past weekend. It was delivered and picked up on time. They walked us through all the safety protocols and made sure that we understood all the local laws/regulations. Came with a full tank of gas and the cart just did what it needed to do, cart us and all of our stuff to the beach and convenience store.We had a pretty unfortunate incident where a negligent truck driver took a sharp left turn, and hit us (sitting perpendicularly) at a 4-way stop. In addition to my two friends who were in the cart at the time being a bit shook up by the whole thing, we were worried about the cart and how the rental company would handle everything.Nick and the rest of the team handled everything about as well as I could have hoped for. After collecting what they needed from us, they have been working directly with the other driver's insurance agent with the whole goal of restoring the cart back to its original condition. From the assistant that I spoke to, to Kyle (the General Manager), to the person who picked up the cart - everyone was just grateful that we all walked away with just a little soreness, which was our exact mentality as well. True professionals that actually care about their customers.
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July 2023 by Stephanie M.
Cart looked brand new. Son also rented and theirs new as well! Dropped off and picked up in a very timely manner. Will use this business again!!
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March 2023 by Shelley Gross
Dylan and Nick provided caring and very informative customer service when we purchased a golf cart last weekend.
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March 2023 by Brandi M.
Amazing delivery, pricing and customer service!!!! We def will be a repeat customer!!!!! Thank you again! The kids loved it!
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February 2023 by Monica G.
Rented a paddle board from them with delivery, very nice staff & easy to rent from. Recommend Rick's Beach Rental!
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January 2023 by Robin T.
Service was great. Helped us out with an old golf cart charger. Saved us some money. Came out on a Saturday. Highly recommend
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January 2023 by Alyssa C.
We live in Jamaica Beach and our golf cart stopped working. We called Rick's and they came and picked it up, found what was wrong, and fixed it all within a couple of hours! Great service and fair price. Highly recommend.
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October 2022 by Cynthia Langreder
The best deals and they work on your personal golf cart if it needs servicing, bc they have in house mechanics.I also am the Mascot Mermaid whenever there's a parade. I promote them as Galveston Mermaid.
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September 2022 by Joe Lee
We were cruising around Jamaica Beach when the belt from the starter broke. We stopped and were stranded near the old marina. Call the office and in less than 15 minutes the guys show up with a new cart. Both guys were very friend and apologized for the inconvenience . Great customer service and friendly people! Will rent from them again!
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September 2022 by Mitch Connell
Very quick response when my cart wouldn’t start. It was fixed and returned in an astonishingly quick time. I’ll do business there again and again.
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August 2022 by Shelly L.
Loved the food, great for the bar! And played a game of pool! Loved the atmosphere, very laid back!
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August 2022 by Sen Jet
Such a friendly company! Everyone in the staff was so nice. Prices are fair and super accommodating!
