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January 2024 by Tennille Handy
I got a car from them years ago only had it for 8 months and it stop working brought it back up there they gave me so many excuses called the police and he’d told me to take them to small claims court and surely be hold they told me to get my stuff and don’t ever look that way and i assure you i never did either they been sued so many times i would never get anything from them and haven’t
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January 2024 by Sandi Edwards
Do not buy from this dealership EVER. My mother, who just went through chemo and radiation on her throat, got a deposit from her church to put down on a car. Her other car was in such bad shape it literally broke down when she pulled into the lot here to look at a car they had for her. The took complete advantage of her. I live in Houston and work alot of hours so I couldn't be there. Anyways they put her in a car for 2,000 down and payments of 300 a month, totaling $10,000. She just needed a car to get her to and from Dr's appointments. These girls at Ventura screwed her over so badly. I had a mechanic look at the car and he told me it had hail damage, 179,000 miles, the ac never worked, the compressor for the ac was hot wired, windows would not roll down, door handle broke, and he told me this car wasn't even worth the 2,000 she put down. Now she is without a car and the down payment that was Givin to her to help her maintain the multiple appointments she has to go to like the one coming up where she has to get a feeding tube to help her get her nutrition where it needs to be. I am so sick to my stomach how she was treated. If you never read another review let this one be the one that makes up your mind about this dealership. I hope they get back 10xs what they do to people. Makes me so disappointed in in the compassion of some people. The car broke down exactly 1 week after she got it. I want this made right otherwise I'm going to all social media platforms. This can't be kept silent. There is so much more I could put in here. But it would take me to long. Buyer beware.
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January 2024 by Emilio Calderon
Venturas auto sales are the reason used car auto dealerships get bad reviews, if you see a car with venturas auto on it don’t buy it , run from any offer to buy one of their cars most are junks with bandaids to run for few months then they protect themselves on the as is rule not the texas lemon law rule ,
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December 2023 by Brandon Peterson
I recently bought a Cadillac CTSV from here. Was overall a very easy and simple transaction. Since I live in California and he’s in Texas, he had zero hesitation to FaceTime me and show me up close anything I’d like to see. He even put the car on a lift and showed be every little detail to make sure I knew what I was getting. Wired him the money, 3 days later the car showed up to my door exactly as I expected it. Buying a car sight unseen is risky, but Henry is an upfront guy and made the process easy. Definitely would recommend buying a car from them. The car has been reliable and everything works as it should. Couldn’t recommend this place more!
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November 2023 by Denis Glik
3 days of promises to text or call to never get anything back?Nice way to treat an ex customer that was looking to purchase a second vehicle!Do not recommend and will tell everyone to avoid from now on…
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October 2023 by Victor Martinez
Put a $1,000 deposit on a vehicle and it “accidentally” got sold from under me. Beware
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August 2023 by Carson Nash
Buyer Beware At “Ventura Auto Sales”Went to check out a 2001 Tacoma yesterday with 139,000 miles on the odometer. Truck looked great so I left a deposit. And had a bill of sale drawn up for a cash payment today.Upon running my own carfax report, the truck has 257,000 miles. It was advertised as 139000 online and after test driving and speaking with a salesman nobody brought it up. Fortunately I caught this before spending 1000’s more then the truck is worth. I was told they replaced the drivetrain and gauge cluster with donor parts from a wrecked truck, but all they provided was a consumer priced labor invoice from the shop that they own. Also suspect. Generally dishonest practices and I hope I can help someone else avoid this same problem.After speaking to the owner on the phone, all he had to say was “someone was going to tell me about the mileage before signing the title.” And that it was a clean truck and he was not open to offers because other people want it if I do not. I got a refund and left promptly after that.
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July 2023 by Brennan Keiss
I bought a 2011 Cts V and Henry was on top of answering all of my questions even when he just had a baby and the delivery process was very easy would definitely recommend him to anyone
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June 2023 by Sheila Heflin
Great place 2 1.5 yrs my car was mines ..Title in hand last payment !!!!
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June 2023 by Gtwn Reddbone
Great place 2 1.5 yrs my car was mines ..Title in hand last payment !!!!
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May 2023 by DoublevisionSS
I bought a 2009 CTSV from Henry, its an absolute beast. It had some small issues once it arrived and Henry was more than helpful in getting them corrected.I bought the car from Florida and shipped it sight unseen from Galveston. Henry is a stand up guy and very responsive. Would highly recommend to anyone looking to buy a car, especially a CTS-V. Henry is the man when it comes to finding these cars and puts out a great quality product and experience.The office staff was pleasant and they gave me all the paperwork needed to get the car legal. no complaints at all! thank you Henry!
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May 2023 by Glen Tanner
Absolutely avoid these people at all costs they lie and con you I was advised to post this from Galveston PD I will give details when I calm down but expect to here a lot from .I tried giving no stars t it won't let me post
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April 2023 by Glen T.
Do not buy from these people I bought a car from them and got my own financing so cash to them and they won't give me both keys they told me they had another key and I would get it when my plates come in now they say they lost it. They lie and con you they have no reason to keep my key now they won't even talk to me I saw the girl I bought it from run out of the office and got in her car and sped away when I pulled up. Do not trust these people.
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April 2023 by k
Horrible Service Horrible Attitude Horrible Cars… listen to what the reviews are saying and DONT come here
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March 2023 by Mark
I found my dream truck here over two years ago I've had nothing but a great experience always a pleasure to come in and pay my payments always nice to see what new trucks and cars they have in their inventory
