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June 2024 by Edward U.
I am very disappointed with the service I received on April 27, 2024. My stylist , Mateo, did not style my hair as requested. I even had photos of it styled by my stylist at home since I was out of town . He did not meet my expectations at all! I have not gotten a response from the owner and never got a call back as I had requested from the owner. Poor management and definitely no regard for customer satisfaction. My name is Sara'
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May 2024 by Yvonne Rocha
Took my daughter to do her hair for Prom this weekend, by the time we got to our beach house- all her curls fell.. Waste of money, her hair looked terrible for Prom
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March 2024 by Cailín H.
I did not get the service that I paid for. Previous visits were wonderful, this time I paid $250 plus $50 tip for a regular keratin treatment which costs $85 and takes 45-60 minutes. The ultimate treatment takes close to 2 hours and costs $250. I think it was a simple error, which would have been fine. We're all human. I should have been charged $85 and $80 for the cut. That's $165, not $250. Instead of owning the mistake, they doubled down that it was the longer treatment. It wasn't. I have $150 left on my gift certificate and am unenthusiastic about using it. I don't believe they set out to rob me, but they denied an error which amounted to the same thing. I don't leave negative reviews as a rule - everyone has off days - but I waited over a week and it is still disturbing me. Sorry, Lulu, but you lost a customer.
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February 2024 by Donna Wise
Thank you Lulus for helping to make our day so special! Our entire wedding party looked fabulous from the hair to the make up. We can’t thank you enough! I was even told I looked like a princess and I’m not even the bride I’m her mom. Big thanks to Lee who did my make up and Cathy who did my hair! Can’t thank you enough for all the magic!!
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August 2023 by Christin Reyes
If I could do more than 5 stars I would. There is not enough good things to say about the service at this place. I came here for my makeup and hair for my wedding and everything was perfect. The service the performance was just absolutely flawless. I definitely recommend this company for all your needs. They will deliver thank you so much!
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May 2023 by Christin Sturrock
If I could do more than 5 stars I would. There is not enough good things to say about the service at this place. I came here for my makeup and hair for my wedding and everything was perfect. The service the performance was just absolutely flawless. I definitely recommend this company for all your needs. They will deliver thank you so much!Services: Haircut
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January 2023 by Julia L.
I can't wait to see Lee again! On a whim, I traveled to Galveston from DFW for a long weekend. Based on Yelp reviews, I booked a mani / pedi. Lee was so gracious! This is what a spa visit should be! I felt pampered like a princess. And since it was my first trip to Galveston, Lee provided an intriguing history as a bonus.
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December 2022 by Randi K.
Booked a massage while in town on vacation. The salon is very nice and friendly staff from the moment you walk in. Massage was fantastic and exactly what I needed. Only a couple of blocks off Seawall Blvd.
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October 2022 by Dunn Right
I had my hair put in an updo with Mateo. He listened to what I wanted, perfected it with his experience and my hair type.
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July 2022 by Katherine C.
I've been a regular at Lulu's for more than 15 years. Lisa and Kathy are the best hairstylists. Their skills are exceptional, and I can trust their opinions for new and fresh styles. The rest of the staff are extremely professional and welcoming. I've also used several of their spa services, including the face treatments. Renee is fantastic! Of course this place is anchored by the legendary Lulu.
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July 2022 by Persephone
this salon is amazing! kathy is an amazing stylist. she's really kind, listens to her clients, and gives you what you want! 10/10Services: Haircut
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April 2022 by Zoey Turner
Thank you to the stylist who took care of me today for a foriegn fill. She way so sweet and professional. I am from Arizona and she took care of me as if I was her regular Client. I'm super grateful they fit me in for a fill before the wedding I am attending Saturday. Thank you so much! If you guys need your lashes done she is your girl ! This place is bombService: Eyelash extensions
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April 2022 by Jamie S.
Came in for a haircut with the owner Lulu.She washed my long hair in a shallow sink, made it so snarled that it could not be combed out. She started working it with a brush and ripping though it. I stopped her and walked out.Unbelievable that a stylist who has been in business for 30+ years would make such a disaster of my hair. Came back to the condo and I’ve been at it for 45 min and still don’t have all the tangles out.Service: Haircut
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March 2022 by Stacey Mize
Went in today to see Megan. She is absolutely the best! I left feeling beautiful!
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February 2022 by Sara G.
This was my first time at Lulu's and my last. I wanted to go darker and I came out blonder than when I went in. It wasn't worth the money I spent there. I also left with multiple dark spots from where she put too much color and lighter spots where she put too much bleach. My back was soaked from when she washed my hair and she got water in my eye. Very upset about my experience.
