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February 2024 by Jason Pape
It's the big orange empire.. kinda goes without saying they are the Walmart of lumber and hardware retailers. Expect to get looked at like your speaking French to a German if you ask for help. They don't require much more than yeah it's a hammer as expertise from their employees
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February 2024 by Natasha Pierce Norregaard
My experience at Home Depot in Galveston was average. While the store offers a wide range of products, I found it challenging to locate employees when I had questions. The lack of readily available assistance impacted my overall shopping experience. Improved customer service and staff availability would enhance the store's appeal.
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February 2024 by محمد كريم
I live over 30 minutes away from this location. I called in and asked whether an item was in stock. The uneducated woman who answered the phone didn't even know what I was calling about. I tried clarifying my description of the item and even mentioned online it says you have more than 60 in stock. She ignorantly dismissed me and said we're out of stock. I wasn't very convinced by her foolishness, so I decided to make the hour round-trip. Turns out they really DID have over 60 in stock.
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January 2024 by Kacey Garrison
Man... this store had really went downhill ... self checkout they attack you to ensure scanning properly.Then go to pro checkout and the lady is like a rock! Rude as can be....Bye the days of thanking a customer!
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January 2024 by Jim Gardner
Standard home depot.
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January 2024 by Queen K
Quick visit. Fast check out.
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January 2024 by Kay Mitchell
Getting building materials£s
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January 2024 by Colleen Story
Little bit of everything, very helpful staff.
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January 2024 by Larry Woods
You can find everything you want
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December 2023 by Cher T.
Giving them two stars is too generous. I definitely think their appliance delivery reliable. It's reliable that they will find/look for some reason NOT to install your appliance every time.
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December 2023 by Alan Hoffman
Service not great
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December 2023 by Doug Walsh
Didn't have what I wanted so I got an overpriced substitute
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December 2023 by Meri Davlasheridze
Galveston Home Depot is the collection of unprofessional, customer averse employee shop. I am surprised how this shop remains competitive and open, with such horrible customer service. I purchased three appliances recently, with installations. It all started with horrible customer service at the time of the purchase. The service woman at the appliance department did not even smile or thanked us for doing the business with them. When the appliances were delivered, it turned out that the dishwasher was not only damaged but also required extended hose and drain lines. The delivery guy re-ordered the new dishwasher, but instructed me to physically visit home depot to request new installation crew, and extended lines. The Home Depot service department could not even properly assist me; I was sent back and forth from service to appliance departments. In appliance department, the service representative could not even look up what I was looking for online because he did not know to accept/reject cookies, which was blocking his ability to do anything online. Eventually, I was told that I need to find my own appliance representative to install the appliance because Home Depot does not deal with non-standard connection (non-standard here is extended hose). Ironically, when we ordered the appliances and also paid installation fee, the representative never asked what kind of installation they may have to deal with. There is a huge efficiency loss in every service they provide. In such a big and nation-wide corporation that the Home Depot is, they should do basic training upon the hire of the service personnel.
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December 2023 by John Crankshaw
Pretty typical Home Depot with lots of variety but some inventory outages especially for things I need it seems. Nice people very much visible to help me. Easy to enter the parking lot but kind of a nosebleed to leave due to poor road engineering.
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December 2023 by Tracy Miller
Spent $8000 on GE Cafe range and refrigerator with HD and although our delivery was quick the refrigerator ice drawer had a huge crack on the front face. The delivery guys were nice but were so quick to have us sign off on it we didn’t see the broken drawer until they were gone. Called Home Depot literally 5 minutes after guys left and was told sorry you have to call GE. Spent hours on phone with GE to finally have parts call me and say they would send a new drawer out. Well they did but it didn’t work the way it should have and no service person to install it. After spending $4,200 on a fridge you would think they would make sure everything was satisfactory. Drawer has a label over split which meant it was not supposed to be sold I’m assuming but GE send it anyway. Not sure you get service with HD if you buy from them
