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July 2024 by Tina Cheek
Let me just say after being ripped off by mechanics the entire time I've owned this truck (10yrs.) it's been almost impossible to find an honest knowledgeable mechanic. I was referred to R&R and expected more to the same but to my surprise and joy they fixed my truck in record time and worth every penny. I highly recommend if you're looking for an honest mechanic shop R&R is the place to go. Thankyou Kyle you're a blessing.
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June 2024 by George Bryant
Wish I could give a negative -1. Had a horrible experience here. I brought my VW Beetle which is a diesel to R&R based on their good ratings. To be fair my Beetle is old and I told Candy who checked my car in that I could not afford to spend more than a 100 dollars or so as the car is just not worth it. I clearly.asked her to assure me NO work would be done on my car with my authorization and I also printed that on the information sheet I completed to check the car in. I left it with them on 04/30/24 and left the next day on a vacation…..I did not hear from them and did not get an answer when I called during my vacation…..I DID contact Candy on Friday the May 10th at which time I was told they had found a leak in a fuel line and had repaired that (I did not know at that time it was a $149.50 fix…I have replaced several of this car’s fuel lines for may $10 bucks or less??). She said the mechanic found my air filter was dirty and I agreed to have them replace it ($17.05). I did not hear from them at ALL except to tell me my Beetle was ready to pick up on 05/13/24 as a voice mail which Candy highlighted for me???? So I was shocked and saddened to find a bill of $448.50 which included 2 hours of “Diagnostics”??? At $299.00. Keep in mind the ONLY thing I AUTHORIZED and I made it clear PRE-AUTHORIZATION was needed was the Air Filter replacement at $17.05 leaving a balance of $431.45 which I was NOT asked about and DID NOT authorize…..and to top it off the car really doesn’t run any better then when I brought it in……I will be replacing the car and looking for a more honest mechanic who can follow directions…..guys you should have just told me it was time to let the Beetle go instead of milking it for nearly $500 bucks….I am so sad and lesson learned. Just now saw my car was apparently left out during the recent hail storm and is now sporting many new dents….Thanks a lot ?
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May 2024 by Joe Hill
Honest people
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April 2024 by Kimberly Palmer
10 out 10 times I will recommend Kyle! He is very thorough on explaining what needs to be done, and what he recommends. He stopped everything he was doing and came to our rescue and towed our truck in to his shop. Couldn’t ask for a better mechanic.
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January 2024 by Nancy Metcalf
I drive over an hour to have my vehicle repairs done here. They are honest and extremely fair. Hard for a woman to be confident with auto repairs in a man's world. My service here eliminates this worry. Thank you R&R
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December 2023 by Charles Cosper
Took my 2006 dodge 2500 there was having electrical issues. Kyle said the Tipm needed replaced . Part was going to cost over $2500 from dodge dealer and he got the part in and when he started replacing part he found a loose wire on the old Tipm and hooked it back up and it solved the electrical issues. So all it cost was about a hr of work around instead of $2500 plus labor . Thank you will use this shop again .
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December 2023 by fordracing19 fordracing19
Not a better place in the area. After dealing with 2 shops in the Ft Worth area, Kyle was able to get my transmission shifting properly. He saved us $10k on a new trans the other shop said it needed. I have always and will continue to send anyone needing repairs to R&R.
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November 2023 by Stephen Bello
Excellent experience
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November 2023 by Aa Pu
Had a new engine put in my truck and they went above and beyond what need to be done. There were other issues found when replacing the engine and I was notified immediately. We discussed options about quality of parts to use and resolved near future issues. With any job of this magnitude, there will be a few issues and not necessarily workmanship. They have stood behind their work and fixed all issues that have arisen since. These guys are great!
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September 2023 by Rafael Aguilar
They take forever and always going back because they don't leave it right
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July 2023 by Dustin Knight
Can't say enough good things about this place. Had an accident on way to Oklahoma and put a hole in my ac condenser on a 22 f350. Dropped it off to him the following morning and it was repaired the same day. Highly recommend!
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April 2023 by D K
Went in for new injectors, plugs and a hose on a motor with less than 45,000 miles on it. Almost $1800. Ran okay for a week then same symptoms as before. Took it back. Told me it might be something in the line to drive it out. Went back a second time. Left with a broken motor mount. They wanted $700 to repair it. (they had replaced it 3.5 years ago). Still running rough. Took it back. Told it was the electronic brake monitor system and would have to take it to a dealer. Took it somewhere else to hook up to diagnostic machine. It said #8 injector (which was supposed to have been replaced) was bad. Took it back. When I left my engine light was on and my oil pressure gauge didn't work. Was told it was the wiring harness which they couldn't get. Office manager would only say, "I don't know what to tell you". Talked to owner and his response was, "everything works until it doesn't". I ended up having to trade off the vehicle because they ruined it. The motor was replaced 3.5 years ago and had less than 45,000 miles on it. Was never told that a dealer could order a wiring harness. Was told I could get someone to make one but it would be very expensive. I would NEVER recommend.
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March 2023 by LeeAnne Annie Jack
Don’t take your car to this place they will tell you they done stuff to your car they did not do my car is in another shop!Its gonna cost me another $1100 when it cost me $1000 with these people and they did not do what they say!!don’t take your car to R & R they’re a joke!!Services: Brakes
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February 2023 by Ashleigh McFarland
Honestly doesn't even deserve a single star. Your vehicle will leave this shop with more problems and physical damage than when you dropped it off.
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December 2022 by Jered Cunningham
Left my vehicle sitting for 3 months. Couldn't even take the time to look at it. Gave me the run around for the whole time. Had me take it to them told me to get it there that day and spent 600 dollars to get it there for them to leave it sitting for 3 months. Would never refer anyone to them.Update: After looking at it I was threatened and then charged for them doing nothing and my truck is being towed from their shop after almost 4 months. Good luck if you use them!
