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“I took my work truck in for service. It was overheating and ended up needing a replacement of the radiator and head gasket. The service department was already closed, but the general sales manager took care of everything on a late Saturday afternoon and even set up a loaner truck for me to use while mine was being serviced They ended up having to order some parts and asked me to bring the loaner truck back and swap it for a different loaner, which was even nicer than the first loaner! When it comes time to purchase my next truck, I will be going to Glenn Polk for sure!”
“Far and above the best Ford dealership in the DFW area. I was willing to drive the extra 80 miles to only buy from Glenn Polk Ford. Have purchased several trucks and now a Bronco. Quick easy, best price and trade value compared to the other DFW Ford dealers. No going back and forth, best and final price upfront and helped me find the best interest rate. Absolutely no pressure…..in and out in 1 hour!”
“The staff was very very friendly and worked with me to get what I wanted very knowledgeable about everything that they had and the things that I was looking for I bought a Kicker amp and some Memphis wake tower speakers no issues absolutely love you equipment.”
“Chris is always hilarious and super helpful each time I head there! I love the store for the size, the customer service, and they always seem to have what I am looking for!”
“Cannot give enough stars for this place. Aaron took care of me with exceptional service! He even remembers me as a customer as soon as I walk in! Had an ABS code and we had it figured out and had the part on hand! If you need any parts from here ask for aaron!”
“I just happen to call on a day they were closed but yet answered. Very helpful. I'm calling back shortly to find out if they have what I need. And it seems to me all you folks that have issues with them, you are most likely the problem. And I'm willing to bet you voted for Biden, you know what they say about idiots birds of a feather will vote for each other.”
“The employees here are awesome! We was just passing through and had a problem with are trailer lights. We pulled in right before they closed and they stayed late to help ys. Awesome customer service!”
“Tried to help me find the right battery. Sold me a similar model when they discovered they didn’t have the right part number and explained how I could return everything if it didn’t fit. Ended up having to return the battery and they gave me a full refund and let me take my core back which was very helpful as most places will have a core charge when buying auto batteries”
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“Very timely service and excellent repair. Excellent and professional customer service by Maria at the service desk and Richard in coordinating the needed repair and updates!”