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October 2023 by Mats Stevens
The property manager, Randi, was such a great help. Highly recommend Move It.
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August 2023 by Waleed Javed
Excellent Service, very friendly, Specially Randy was very helpful, she Answered all my questions…
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July 2023 by Manda B
Randi has been great to deal with while setting up our 5 units to rent. She even came in sick to make sure someone was here to give us the keys to our reserved uhaul. Highly recommend!
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July 2023 by Nicole Wallace
DO NOT RENT FROM HERE! We have parked our RV at this location for three years, but since the change in ownership, the new owners have been absolutely dreadful! Their lack of customer service is appalling.Just recently, my husband went to retrieve our RV so that he could bring it home for some repairs. He followed their instructions and left the car he drove in the designated customer parking spot. We had previously been scolded for parking another vehicle in our RV spot, so we complied with their rules. However, when he returned just a couple of hours later, the car was gone—it had been towed away!As registered members and paying customers, shouldn't we be entitled to certain privileges, such as having a secure parking spot? It is extremely frustrating and disheartening to be treated in such a disrespectful manner. The lack of consideration from the new owners is completely unacceptable.We strongly advise against renting from this place. The new owners have clearly shown a disregard for their customers and a lack of professionalism. Save yourself the trouble and find a more reliable and customer-oriented place.
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July 2023 by Megan Moody
WORST CUSTOMER SERVICE EVER! Since new management took over, we have had nothing but problems. DO NOT RENT FROM HERE! We have been here 3 years now, and are leaving.
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July 2023 by Nicole W.
DO NOT RENT FROM HERE! We have parked our RV at this location for three years, but since the change in ownership, the new owners have been absolutely dreadful! Their lack of customer service is appalling.Just recently, my husband went to retrieve our RV so that he could bring it home for some repairs. He followed their instructions and left the car he drove in the designated customer parking spot. We had previously been scolded for parking another vehicle in our RV spot, so we complied with their rules. However, when he returned just a couple of hours later, the car was gone--it had been towed away!As registered members and paying customers, shouldn't we be entitled to certain privileges, such as having a secure parking spot? It is extremely frustrating and disheartening to be treated in such a disrespectful manner. The lack of consideration from the new owners is completely unacceptable.We strongly advise against renting from this place. The new owners have clearly shown a disregard for their customers and a lack of professionalism. Save yourself the trouble and find a more reliable and customer-oriented place.
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June 2023 by Karen Berry
Randi is very helpful, courteous and professional. I am thankful for her taking the time to answer my questions.
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May 2023 by Lacy R.
Not a place I would choose again. There's lots of storage units around-save yourself the hassle of all of their "at owners discretion" charges and choose another option. The "call center" informs you of none of the unreasonable rules they have. They also don't tell you that if you don't have that rent paid on THE FIRST DAY of the month they're going to hound you..call you, text you, email you like you're some kind of criminal. The unit was also dirty. It looked like someone tried to sweep it out but they just swept all the crap out right outfit of the unit so it did no good. I wish we would have known all this before choosing this storage facility.
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April 2023 by Enrique Allende
New administration doesn’t fix alternate entrance so for RV’s and/or trailers is pretty difficult to access
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April 2023 by Sabrina S.
Great location... extremely competitive pricing... Randi was very professional and helpful.
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April 2023 by Tom Dutka
"Just thought you should know I had no intention of moving. I have been through 3 owners of the storage facility and have occupied 610 & 611 for over 16 years. I have had a motorhome in space 610, a custom motorcycle trailer painted to match the motorhome and boat on a trailer in space 611. The combination of both boat and trailer was well shy of the 50 ft space. All 3 are in new like condition. I was given 4 days’ notice, that NSA the new owners, would only allow “1 unit per space”. There was no conversation, no consideration for the 16 years I’ve been there with this set up. End unit, end space, automatic payments, never missed or late payment. Corporate rule, rent another space or get out. The property manager would not even have a conversation and the area manager Ashlyn Dupree told me this was a corporate decision and would not attempt to go up the chain of command to see if I could stay. You will no longer be receiving my $450 a month and based on my age, you would have been able to count on that for at least another 15 years. Another example of how corporate America no longer takes care of it’s customers.
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April 2023 by Luke Fatheree
Great place, kind and considerate management, very easy to work with.
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January 2023 by Dorothy
Amazing. Paul was great help to make moving in and moving out smooth!! From the time I rented, the place was always clean and organized. He was helpful with all information and on top of all questions I had. If needed again I’ll use this location
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November 2022 by Braxton Dailey
Leticia Ochoa was very friendly, knowledgeable and helpful. She is an asset to your brand.
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August 2022 by Diego Rivera
Very nice lady, she help us put to the best fit for us. Quick and easy step and very clear communication
