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October 2024 by SK SK
Went for a state inspection and full service detail - Avoid this place in short, they're running a Scam!
Detail - It's a classic bait and switch, the state inspection cost 25$ but they came up with strange issues with wipers and air filters and ended up charging close to 90$. I believed them and agreed and they installed really horrible and cheap wipers on my luxury SUV. Looking at the reviews it appears that I am not the first person they scammed
For the full service detail they use very cheap stuff, my car smells horrible. The cleaning wasn't great either I still have marks on the dash and windows...Avoid this place, spend a little more and go to a better place
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October 2024 by Abhi P
I recently had my vehicle inspected for the yearly state inspection at this store and they gave me a false report claiming my brakes and wipers were faulty. However, both were in good condition. Despite this, they insisted on changing my brakes and wipers and provided me with a quote for the unnecessary repairs.
Frustrated, I decided to get a second opinion and had my vehicle inspected at Caliber Auto Care. Their inspection passed without any issues, confirming that my brakes and wipers were in excellent condition. This experience forced me to go through the entire process again to obtain the correct certification.
The initial inspection, which was conducted carelessly, cost me valuable time, money, and caused unnecessary stress. It's disappointing when businesses fail to follow basic state guidelines, and their workers recommend unnecessary repairs instead of conducting a proper inspection. I am grateful to Caliber Auto Care for their thorough and accurate inspection, which confirmed that my brakes and rotors were in good condition and even passed my Inspection.
I hope the original shop improves their practices to avoid misleading customers and causing unnecessary expenses.
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October 2024 by Etika Onion
Amazing free wash with interior cleaning :)
They did an excellent job definitely 5/5
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October 2024 by Luis Velasquez
Excelent service Emiliano is a good customer service and friendly
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September 2024 by Ajay Jain
Just tried it for State inspection, they forced me to buy wiper from them , otherwise would have failed it for no reason! By the way, wipers were replaced a year ago and been working fine.
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September 2024 by Mitzi D
Jordan attended to us and was very helpful and patient. Will definitely use them again. Thank you.
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September 2024 by Drew Giwa
Excellent service, quick and straightforward. Really nice guys, especially Jordan and Eric.
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September 2024 by Angela Lopez
My brother had gone to this location to get his car inspected and they had told him his windshield wipers were broken. He did not think they had been before but since he had not checked them he did not think much of it, so he had them replaced so the inspection could be passed. Today my father went to the same location to get his car inspected. He checked the windshield wipers before he left his house to make sure they were in good condition; they were. When he arrived to get his inspection they told him that his wipers were broken. My father assured them he checked the wipers before he arrived and they were not. Once he saw the wipers after he had arrived they had indeed been broken. They assured my father they had nothing to do with it, but that’s hard to believe. Again, they said that because the wipers were broken they must be replaced to pass the inspection. They charged $60 for the wipers… They are trying to play you at this location. Do not waste your money with people who are untrustworthy.
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September 2024 by Patrick McAbee
I took my 21 Explorer in for a State Inspection. I had one done last year as it was the first one since being New. I had the Drivers and Passenger side windows tinted to match the Ford tint on the other windows. It passed last year with no problems. This place told me that my Tint was out of spec and failed it. They still charged me the $25.50. I called the manager yesterday and was told that even though they knew if was not going to pass that they are required by the state to do the entire inspection. I took it to a new place today and it passed with No problem. This place told me that what I was told by the manger is not true and that I should not have been charged. Beware as this place is out to make a buck!!
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August 2024 by Lazaro Rojas
Don't recommended because make the work incomplete..
If you select one service and paid ..why don't make?.
Don't vacuum , dont clean inside correctly.
If your comments the workers they answer with despotism and inappropriate form.
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July 2024 by Gagandeep Singh
2 Stars because
Car wash was done nicely BUT BUT
My car inspection was failed due to gas cap.. Gas cap is working perfecting without issues.
‘Explain rejection fully’ has just two words ‘Gas cap’
Disgusting service…Huh... spending some $50 to replace it now...
Won’t advise to go for auto state inspection
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July 2024 by Chris Boley
Really appreciate Curtis. In this inflationary environment, he helped me get a lot of value for what I paid. I walked out of Brakes Plus because they wanted to charge me $140 for an oil change. Curtis did the oil change and a whole lot more for nearly the same price.
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July 2024 by Shiva Kheiri
Incredible customer service. Very nice and polite.for sureI’ll be back for Mr. Curtis :)
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July 2024 by BIANCA VAN OSDOL
Always a great experience every time I come! Curtis is always helpful and takes cares of my car!
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June 2024 by Alice Vasquez
Curtis was great! Helped me out with all of my issues!
