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July 2024 by KRob “Bird” Davis
I ordered cards for an event and missed the phone call from Walgreens telling me that their cutter was broken. I am here at 10:27 pm and the employees are hand cutting 240 cards for me! Excellent personalities and service. I have been coming to this store for years and I found this experience to be amazing. Thank you Sequan and Sofia for being such awesome employees. You were out outstanding and should be rewarded for going the extra mile. Hey Walgreens…fix your machines. Your staff deserves it!!!
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June 2024 by Melisa Gingrich
I got passport pictures made at this Walgreens and I noticed the quality was really bad. I attached the picture by gluing it to the passport application and a month later when I had my appointment with the passport office, they rejected the picture and made me take another one. They ripped the picture getting if off the application. I took the other picture back to Walgreens and the lady that wears a hijab that runs the register who has no customer service etiquette was rude! She said without the other picture she couldn't refund. I asked for a manager and the cashier asked me to step aside while she rang up another customer. A man walked up and I asked, "is he the manager?" She snapped at me, "would you give me a minute!" I told her how rude she was. As a business owner if one of my employees talked to a customer like that I would fire them!"
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May 2024 by James Honeycutt
The pharmacists here are absolutely terrific! Steven and Dwayne are great to work with, we've been working with them since they both started with this store in 2005. You get great personalized service, and great attention. I don't live close to this Walgreens anymore, but I still have my prescriptions filled here for a reason.
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April 2024 by Veronica Provencio
I left the ER with a script they gave me for a diverticulitis diagnosis and took it straight to Walgreens. I was in a lot of pain. When we get to the window, the lady tells us she can’t serve us because they “close in 4 minutes”. Ive always thought if a customer arrived at an establishment before they close, they are typically served. Horrible customer service, I will never return there.
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April 2024 by Xavier J
Pick up service was fast and convenient.
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March 2024 by Christina Hamilton
Worst location ever!! I definitely am switching to HEB!! Pharmacy tech told me my prescriptions would be ready tomorrow because they were a little busy as if my prescriptions don’t matter. Definitely a big disconnect between their online notifications and what’s actually going on!
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February 2024 by Sukh Kaur
Worst pharmacy. Lazy pharmacist. I did not get my medicine after 3 rounds ..
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January 2024 by Animesh D
Nice experience in store pick up - never tried the pharmacy at this location. The items were is stock when ordered online and pick up was ready within few hours. The store associate was courteous and fast in check out. The store was clean and they have ample parking outside. The pharmacy section is operational and provides the drugs on time.
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January 2024 by Sukhwinder Kaur
Worst pharmacy. Lazy pharmacist. I did not get my medicine after 3 rounds ..
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January 2024 by Chris Morton
Zero! Less than zero! Was discharged from surgery and they told discharge nurse that everything was filled. When I got there, they said that nothing was filled and please drive around. The pharmacist promised that it would all be ready in 15 minutes. Back again- nothing is filled please drive around or wait inside. Said that they just gave this run around the last time. After four trips through their drive through in post surgery pain, they filled one, then gave me a three day supply on another. No other walgreens could fill it because they had it blocked by this pharmacy to not transfer anywhere. Called in, recorded a credit card, they promised same day delivery. Called back the next day- nothing filled, they might get to it on Tuesday. These people need to shut down, unfortunately I don't think they could pass the mental aptitude test for McDonald's or a Costco greeter. Some people.
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January 2024 by Dr. Shiv Kumar Garg
Worst experience, They never pick the phone and you have to go there if you need to know the status of your medicines readiness. It was a highly distressing situation – my son was in pain, crying, and the medical staff took four hours to administer the prescribed medications. Even when I requested a transfer of the medicines closer to my home, they denied this request. I appreciate one young lady there she helped us, not sure if she didn't helped us we could get medicines in four hrs.
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January 2024 by Shandra Tellez
I should have listened to the bad reviews before booking a flu/covid test. I won't trust what test result comes back. The swab was not immediately put in a test kit after going in my nose. The tester swabbed, walked out of the small testing room (which the trash can was over flowing and gross), down the hall, through the door to the pharmacy area, and I guess eventually decided to put in the test kit (which I never saw myself). After waiving it around and possibly touching/bumping into something walking by ~5 employees, the test could be false positive or false negative.
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December 2023 by Quan T.
Rude Pharmacist. Yell at me to step back when the technician was speaking to me. Bynthe looks of yhe other reviews, they have the same impression of the guy. Will not come back.
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November 2023 by Christopher E
Again, I stopped by Walgreens to pick-up a small prescription in the drive through. There was only (1) car in front of me and 3 cars waiting in the back of me. After waiting for 10 mins two cars in back of me left and shortly after the last car in back of me left. It took over 13 mins for the person in front of me to get their prescription(s). Wow, really this is the norm for this Walgreens location, and nothing is ever done to fix or help with the issue. I have called, spoke with the manager and all I have heard is nothing but excuses and why it is taking so long to be helped with NO changes to other than we are sorry. Sorry doesn't cut it or fix the problem. When I pulled up to the window from that point to when I left was a total of 3 mins. If a customer is going to take this long and if Walgreens help or completer a transition with 5 mins they need to tell the customer sorry but we need you to pul around and come in the store. Other customers should not have to Indore or suffer from a customer's lack thereof weather that be insurance information, customer information or any other reason. That would make sense. Walgreens is putting the stress and burden on its customers to wait in an essive amount of time on other customers. Then on top of all the drama at this Walgreens location they had their Pharmacy hours of 8-10 now just a week ago they have changed that to 9am to 8. You people are Fing lazy and have great hours being paid good money. Walgreens has wasted my time and money and I want to know who is going to compensate me for that lose.
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November 2023 by Ann G ALG
I'm disappointed with customer service at this location. Staffers from the front to the pharmacy ignore you/customers by any means necessary.. Smh.* However, a benefit of this location is that it's near my home, and it is conveniently located. That's the only reason I gave 2 stars. This location, silent treatment to customers, encourages customers to use the self checkout. Self checkout is OK sometimes, but not all the time.
