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March 2024 by Morgan Bones
The most annoying thing about USPS is that we subsidized them. I have never had an interaction at the post office with an employee that was not rude, condescending, completely unhelpful and in any other job would be fired. The fact that you get potentially one notice to pick up your mail, assuming that they're little piece of tape holds it to your door, and then they either throw it away or send it back to ever sent it to you, and you'll never know the truth of what actually happened, and then talk to your like it's your fault. This is one business that needs to just die out. There's a reason everyone hates the post office, the people make it a nightmare.
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December 2023 by Avinash Raghavendra
Most incompetent organization in the nation! First they pushed new constructions towards cluster mailboxes, half a mile away from most home. Then they return the mail because they filled up too quickly with unaddressed junk.
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October 2023 by Noe Ortiz
Entrance is on the west end off Coit Rd behind the Kiddie Acadamy building! Staff was very nice! The have the free mailing boxes and envelopes, but the facility is not a full fledged post office.
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June 2023 by Tatiana
Mike is alway in a great mood and happy to help! Best experience ever every time he is there! Thank you so much!Excellent
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January 2023 by JA Hawk
I think a lot of negative reviews for this location are mistaking the USPS office on “Stonebrook” which is a couple of miles west. In any case I’ve had very friendly and helpful service here. It may take some time for someone to answer the bell but I think it’s just because they are more of a distributing center. I’d be very distracted if I was in the midst of focusing on my work and although hearing the bell may need to complete something before coming up front. Give them a break on that. When they arrive to help the person helping has generally always had a welcoming smile and ready to assist me. Thanks guys & gals. You’re doing a great job!
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October 2022 by K Wood
What kind of post office doesn’t have an after hours drop box
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August 2022 by Ryan Mclin
no one answers the phone.
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July 2022 by Afsheen Rajendran
Customer entrance is through Coit Rd. Google navigation tries to take you through the Rolater Rd entrance.
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June 2022 by Jennifer Houck
I think a lot of negative reviews for this location are mistaking the USPS office on “Stonebrook” which is a couple of miles west. In any case I’ve had very friendly and helpful service here. It may take some time for someone to answer the bell but I think it’s just because they are more of a distributing center. I’d be very distracted if I was in the midst of focusing on my work and although hearing the bell may need to complete something before coming up front. Give them a break on that. When they arrive to help the person helping has generally always had a welcoming smile and ready to assist me. Thanks guys & gals. You’re doing a great job!
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May 2022 by Frank Brincat
Post office so far can't find important documents the sent on 4-19-22. They tried to deliver on 4-23-22 but the business was closed, that office has an after hours locked drop box that was not used. USPS stated the package will be delivered the next business day 4-25-22, its 5-3-22 still no delivery, they don't know where the package is at currently!!!
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April 2022 by Gulshan Mohammad
My mail was returned to sender without any notification from postal service. Called like 18 times in one day but no one picks up to assist!!
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March 2022 by On Or
Never attempted to deliver packages and the website said that its held at the store at the customer's request (which was never requested). Serious management overhaul is needed at this location.
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February 2022 by Mark Enfield
I've been waiting for a delivery all day for an important shipment of prescription treatment for my wife's skin ailment.First, I get an update that it's supposed to arrive between 11:15am-3:15pm.Then I get an update at 3:51pm that it will arrive between 2:15pm-6:15pm.I get a final update at 7:17pm that it is being "Held at Post Office At Customer Request". Check the attached photo.Obviously I never requested such an important package to be held at the post office.They feel as though they can do pretty much anything they want with zero accountability.USPS' lousy reputation is well deserved!
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November 2021 by KPC KPC
Well it appears that Angela is covering for the mail carrier who can’t explain why my daughter’s package is missing. She states that a neighbor stole it. How would she know that? Then she called the police. We can call the police too, we will not be letting this go. Based on other reviews it appears this is a problem at this location. The mail carrier has given conflicting stories and the print out of where he says it was delivered is not the residence.
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November 2021 by Shelley Calamia
My neighborhood street mailbox is broken so I need to come here to pick up mail. The mailbox has been broke for over 3 weeks. The employees that work here do not acknowledge you when you arrive and you have to ring the bell and hope someone helps you. Most are too busy sorting mail. It’s frustrating because I need to pick up mail and rang the bell 3 times within 25 minutes no one comes out to help. Maybe a note on the desk will help saying at lunch or on a vacation and come back later.
