“I have been working with this dealer for over five years. They are very straightforward with great work and business ethics. They have excellent skilled mechanics and are fair and open with you. They are willing to listen and always seek to satisfy their customers.In that, I am well pleased with them and the products and services they have to offer.”
“As a loyal Carmax customer for the past 15 years, I'm all-in and fully convinced about the Carvana car buying experience.
The search for my vehicle was pretty standard via Google, but the real fun began when I clicked through and it took me to Carvana.
Their initial process and experience is out of a futuristic movie and was completely seamless.
Carvana seemed to have thought of every nuance and had it completely covered.
I was telling some people that the process was so smooth that it made me want to buy another vehicle.
It was very refreshing, safe and cool.
We set an appointment and went to pick up our vehicle from the large vending machine, that we always pass by on 121 in Frisco.
We were warmly greeted while watching people before us elated at their process.
There are lots of pictures and videos being taken as the coin drops in and each car is summoned down to their proud new owners.
We were helped by one of the nicest, knowledgable and thorough Carvana reps named Syed Samir. He was such a wonderful point of contact from the confirmation call all the way to putting on the plates. Syed Samir has very special talents, ones that are hopefully recognized internally. Such a breath of fresh air.
So, now are car was delivered, such a COOL process!
It looked like a 2026 new car right off the assembly line. So, I now needed to know who was the master architect that delivered our vehicle in such a pristine condition. While walking to the side of the building, I bumped into James Shelton while working his magic on another vehicle. He was so grateful and proud of the work being recognized by a customer. We were so grateful that James Shelton takes so much pride in his work.
The two gentlemen amde the Carvana experience go from great to AMAZING!
Long story short...Goodbye Carmax and HELLO Carvana!”
“We bought a car this morning and it was fun! Eddie was great! He knows his cars and takes such pride in all of them. No pressure, he listened to what we wanted and that is what he showed us! I highly recommend this dealership and when we need another car this is the only place I will consider! Buy your next car at Eddies Car Connection and enjoy the experience!”
“Had the BEST experience with Mr. Bill! We had a one way to California, but sadly we couldn’t take him with us hahaThank you for great service, funny conversations, and a bond we’ll never forget.”
“I am writing to express my sincere appreciation for the exceptional service I received from Traci during my recent purchase of a Toyota Camry. As a first-time car buyer, I was understandably nervous about the process, but Traci's expertise and patient guidance made the entire experience smooth and enjoyable. She took the time to thoroughly explain all the features of the Camry, answer my questions, and help me find the perfect car to fit my needs. Traci's professionalism, friendly demeanor, and dedication to customer satisfaction truly stood out, and I would highly recommend her to anyone looking to buy a car.”