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August 2024 by Penny Grimsley
I was just in your store to do two Amazon returns. I asked a question about the return policy and had it changed, and as I left, one of the workers made a derogatory comment about me to my back. I turned around to discuss it with him in a calm way and he told me my question was “coming at them guns blazing” and that I needed to have a better day. He has no idea what’s going on in my life and my question was not rude and my tone was not rude. I have never been treated that poorly by anyone in a customer service situation in my whole life. The gentleman that waited on me was Andrew and he was kind and it was his coworker that was rude. I didn’t even understand why he interacted with me because he was just on the side taping a box together or doing paperwork or something. I really felt attacked and it may be time before I’m willing to go back to that location.
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August 2024 by Robert Morin (Bob)
Always fast and competent and friendly.
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May 2024 by D S
Nice clean and friendly helpful staff.
Nessa have helped me with my package. Thanks!
Certainly this store will be my choice of visit bect time.
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May 2024 by Corey Harmon
Robert was great and very professional. I really appreciate the attention to detail with how well he packaged my shipment box.
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April 2024 by Prashant Kumar Vetcha
Customer friendly staff
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March 2024 by Chennareddy Uppala
I like their service
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February 2024 by carlos eduardo
Always polite and quick service, it doesn't take even 7 minutes in the store
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February 2024 by Lisa Mrozek
Consistently sending packages to my family UPS is a staple on my to do list.For a short time living in McKinney I found the UPS store #6600 on Custer Road, has the most friendly, patiently helpful and professionally kind staff.Store #6600 is always clean, always greeting w/a friendly face and sincerely understanding and patience for how slow I can be.Currently living 20 minutes from store #6600. I must pass at least 4 UPS stores to get to the store where James and Andrew are always kind to me. And not just me. I noticed no matter how busy they are always kind and professional. Well done!
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January 2024 by Anand Chaudhari
Great experience. Spacious setup. Nice staff.
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January 2024 by KattieMJ Taylor
Staff is always professional and kind when serving customers
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January 2024 by Landon Goertzen
Consistent faces and helpful service!
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December 2023 by Mary Ann Frisbie
JAMES!! The Store Manager!! He is always so helpful, he works so hard, he is so friendly and he knows what he's doing! He is a 100% asset to that store!!!
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December 2023 by Dheeraj G
Closes at 6:45 Pm. Went there 2 times at 6:45, Experienced the same thing.
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November 2023 by Humbled Crow
Great customer service, professional, knowledgeable and friendly.
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November 2023 by Tammy Dillon
These are the nicest and most helpful people. I always go here to do anything related to packing, shipping, returns and mailing.
