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January 2024 by Randy T.
Very helpful and efficient. I had my truck repaired for hail damage. My insurance selected Enterprise. They found a comparable vehicle for my use.
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June 2023 by Alyssa Y.
I was disappointed in my experience at Enterprise. I was at the airport and received a call that my registration time was moved to 2:00p.m. instead of my initial 9:00a.m. pick up. I had many questions like if we would be charged a full day and had many other questions, the person had no answers to any of them. I called the following morning to check for car availability many times and the phone was disconnected multiple times and I ended up not getting my rental car at this location. This was disappointing. Thankfully I did not put my credit card info down or was charged but this is disappointing for someone who is traveling and only caused more stressed. I don't recommend this location for picking up a rental car.
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May 2023 by Heidi B.
I had a reservation for a minivan today to pick up at 12:00 noon. I received a phone call a couple of days before to confirm my reservation and to let me know what to bring. I get there at 11:59 and they are closed. The door says they close at noon. I 1st call my son to tell him don't leave, I'm going to need a ride then I call their help line. I get redirected to customer service where they tell me they will call back in 20-30 min. I wait an hr then call back. This agent tells me that the nearest location that is open is DFW airport. Not ideal but fine. I verified that the amount will stay the same and she said yes. I go to DFW and they tell me that they don't have that reservation and no cars. Im still waiting for a rep to call me back. This will be the last time I rent from enterprise. Please don't make the same mistake as I did. Go across the street to Avis. They know how to treat their customers
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September 2022 by Mohammad N.
I found a good SUV and a good price for one week while our car was in the shop from this location. The vehicle had a few minor issues but Morgan the manager was extremely helpful and took care of me and I will definitely rent from here again. Also Morgan had an excellent report with her staff; it was obvious everybody there gets along which is refreshing to see .
