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April 2024 by toni multer
I was picking up an online order, no one said hi when we walked in, one girl looked at me and didn’t say a word, walks over to register and I said picking up an order… only words were out of her mouth were “order number, last name” came back with bag and that’s it. And we were the only ones in the store, so they were not busy to even smile or say hello, or good bye. Was very displeased with the customer service. It was around 2:15-2:30 on April 4th 2024. It was the younger of the two females who got our stuff and spoke the 4 words to us.
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August 2023 by Amber Harris
Horrible experience unprofessional staff.
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May 2023 by Joseph L.
05/26/23- 1623 Great customer service. It's on Level 1 going towards the Dillards.
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September 2022 by K Mart
I've called this store twice.. the 1st time they lied about returning online purchases. I called CS and they said that stores IN FACT take back online orders and do exchanges. I CALLED back and spoke w a guy who was NOT enthusiastic about working I asked the same question again and what do I need to bring for a refund or exchange to occur, he told me and ended the call w mmmhmm as opposed to goodbye??? DUDE if you don't like your job go get another 1!!!
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January 2022 by Latetra Gilstrap
Spent over $400 on my four kids for back to school shopping for them to leave things out of my bag when called up there had me on hold for an hour then hung up in my face had to call back just to tell me they don’t believe they left them out of the bag to basically call it as a lost....... never will i shop here again the
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August 2021 by Latetra Anderson
Spent over $400 on my four kids for back to school shopping for them to leave things out of my bag when called up there had me on hold for an hour then hung up in my face had to call back just to tell me they don’t believe they left them out of the bag to basically call it as a lost....... never will i shop here again the
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July 2021 by Pebbles Barker
I will never go back. I'd drive miles away than 10 minutes up the street for this store. Girl piled my clothes together and double scanned them. Customers will not know because they no longer let you see what have been scanned. Constantly have new people. Never the same people when you go in. Asked for my driver's license for my Children's Place credit card and not anyone else's. But she was thief.
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May 2021 by Diana Kipchilat
Customer service has always been great. Although today, i was there for almost one hour because the items i needed were only available online. It took over 20 minutes to do that. Then because i only had cash, it took another 20 minutes to put it in a gift card. I had one more plans for the evening but i had to stop because all stores close at 7 pm. So my entire 1 hour was spent here. I just don't understand why their system is this slow!!
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October 2020 by Jjay R16:16
09/10/20- ThursdayLots of products to choose from!!! Great customer service!!!!
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December 2019 by KAREN KIRKBRIDE
Understaffed. Waiting in line very long time because they dont have staff to run registers during online returns.
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December 2019 by SHIJU MADATHIL SAMUEL
Don’t consider this store for pick up. I waited 45 mins for pick up and the staffs are irresponsible
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November 2019 by J J
Good workers. Good deals. But understaffed. Store can be very busy. It's clean, but merchandise and layout very disorganized.
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September 2019 by Abby Bell
Awful store. It's a mess with clothes on the floor, off hangers. Impossible to find what you're looking for. One dressing room that is unmonitored and also a big mess. Hard to walk around in the store.
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August 2019 by Denise Rivera
Terrible customer service and the store is disorganized you can barely walk through the aisles. There really doesn’t seem to be any aisles it’s just a huge mess. The ladies that work here have no patience for children not sure why they would work at a place dedicated to selling clothes for children. Don’t recommend this location even though I do really like the clothes I’d prefer to order online. Avoid this location it’s not going to be a fun experience.
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August 2019 by Endurance Ekhator
Store says open at 10am..but that's when they want to start getting ready for the day. Had to wait outside for 30mins because there weren't ready to open..so disorganized
