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January 2024 by David Ostertag
I wanted to take a minute to recognize the incredible team at the Sherwin-Williams Frisco Store. Thomas and his team went above and beyond to color match a custom stain color I have trying to find for the last 2 years. I have visited a number of other Paint stores closer to me, even though the websites claim they would color match a stain the employees nearly laughed me out of the store when I asked for a color match.If I had walked into the Frisco store Thomas could have turned me away and I would have just assumed that you didn’t offer the service and it would have been less work for him. Thomas and his guys were more than happy to work with me to get the perfect color. This was the first stain project I had attempted and they were incredibly helpful when suggesting the right tools for the job. Although I live about an hour from this location I won’t hesitate to drive to the Frisco location so long as this crew works there. The job is still a work in progress but it is turning out better than I expected and I couldn’t have done it without their help!
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January 2024 by Kenzie Mammeli
So helpful and nice! I appreciate there help!
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October 2023 by Sydney B.
Stopped in to get some paint for an upcoming project on kitchen cabinets. Thomas was amazing in helping us get the needed supplies and recommending primer and paint. Thanks Thomas!
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August 2023 by Glenn Feehan
Great product, great staff... Mac and Joy advised and supplied solutions that worked well.... I've been in high-end renos for years.... Big Thanx
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July 2023 by Joe B
Gavin helped me out today, made returning some primer and buying new paint I needed for my ceilings and floor boards a breeze. Will be back for certain!
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March 2023 by nirmala Akuthota
I visited Preston rd sherwin Williams store they found exact matching paint my wall paint touch up, my General contractor didn’t leave the sample so I got small piece paint from my wall for matching they gave exact color. Thanku
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March 2023 by MSH God we trust
So slowwwwwwww don’t come here, I blame owner tho joy need help messed up they only got one personUpdate 3-1-23Sooo slowwwwwwwwwww never come here
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November 2022 by Seth Barrus
James was incredibly friendly and helpful answering all of my questions and happily assisting with everything I needed.
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September 2022 by Jeffrey Claeys
Always a positive experience, help me find what will work best for my project. Joshua super helpful, upbeat. Joy has a great team. Super clean restrooms too.
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September 2022 by Jesse Willcox
Unhelpful and overcrowded store. My second time there in under a week and will never return to a Sherwin-Williams
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April 2022 by Lawan N.
We stopped by to get some custom paint samples and painting supply today. We were the only customer in the store besides the one the associate was already helping. I got in line with some items behind her but was completely ignored as he continue to talk to the first customer. I stood there for several minutes without any acknowledgement, not even a hello. Then the phone rang and the associate excused himself to go answer the call and proceeded to help the caller( that call came after us). We put all the stuff back and left, will be taking our business elsewhere. Where we won't be ignored!
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April 2022 by Lisa S.
So disappointed, I went in and bought 4 gallons of paint. Randy suggested I use "Extra White" which is the base color of the paint. I got home, paint had not been stirred or shaken. Never had this happen in any Sherwin Williams store.
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February 2022 by miguel hernandez
Not a good experience at this store. Bad service
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February 2022 by Chris Bahnmiller
When you pull up to the store at 4:05pm on a Sunday, not ever thinking they would close at 4:00…just needing a gallon of Agreeable Grey, and the employee is still helping someone and asks like they don’t even see you, like you are completely invisible. ( I even rolled down my truck window to talk to him as he walked out the last customer, work not even make eye contact) Do you know how much brand loyalty it would bring you if you just act-knowledge that some is there even if you tell them sorry we are closed and I can’t stay 5 mins longer because of XYZ… or imagine if they were like he we closed at 4 but I’m happy to help you get taking care of so you don’t have to drive back tomorrow. They spend 5 mins making a customer super happy and probably get a customer for life. Your Choice
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September 2021 by Ibrahim Jameel
I visit many different Sherwin Williams around the area. This one is so incredibly slow they deserve an award. With 3 customers in the store it took me upwards of 45 mins to get some paint. Employees move slower than sloths. All 4 of them.
