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September 2023 by Julie Paige
9.5.23I had several transactions with two different stores buying 3 pairs of scrubs. However, I primarily delt with the frisco store when it came to ordering the last pair. I came in and returned a different color and style which came out as an even exchange because what I ordered was the same price even though it was a different brand and color. Fast forward 2 weeks my order never came in. I came in to find out what the SNAFU was all about. Apparently the previous manager didn't order my scrubs.KIKI and RHONDA fixed the problem immediately. Implementing exceptional customer service with the right attitude ! Thank you
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August 2023 by Deeba K
Will and Lisa are just wonderful! I was greeted very well as I walked into the store and both Will and Lisa took great care of me. They were both very kind, helpful, and professional! I appreciate you guys very much!!!
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August 2023 by A. Davis
Key Key was awesome she helped me with fitting and everything. She’s very knowledgeable and knows how to place our customers.
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August 2023 by Angela Terry
Key Key was awesome she helped me with fitting and everything. She’s very knowledgeable and knows how to place our customers.
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July 2023 by Grisel Granados
Came in today Sunday 7-7-23 at noon Lisa was amazing as soon as I walked in she helped I was in and out with no issues. Her customer service skills are on point!Thank you Lisa !!!
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July 2023 by Krista Salinas
This review is not to relation of the store, but the customer service of the corporate accounts. I received the incorrect logos on scrubs I ordered back in June and for 2 weeks have sent pictures, copies of invoices and everything to show that my order was not correct and to get replacement to no avail!! I have called and told " we are a small team and will get to your email when we can." But yet every auto response says they will reply in 1-2 days, thats a total lie!! I just want what I freaking ordered!
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July 2023 by Nirja Desai
This was my second time purchasing scrubs from this store and today Tori was so helpful, she’s amazing. She went beyond her way to help me. I highly recommend this store and specially Tori.
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June 2023 by Suzi Rodriguez
We shopped today and bought several new sets. Tori helped us and she was amazing. We highly recommend the shop and ask for her!
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May 2023 by Shea Darling
I just picked up a order I placed. I ended up exchanging the pants for a different style which is normally a mess, but the ladies were fantastic. Key Key is amazing. She is professional, efficient and knows her stuff. She had me out the door quick and honestly made my day. Thanks Key Key!See you next time…..
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May 2023 by Siprina Merino
This is the second time I’ve come in here and the girls here are amazing! Kiki and Kirsten are super sweet and helped me quickly find exactly what I needed, so I could run on to my next adventure! I really like the new location, and will be back!
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May 2023 by Malak S.
Wonderful service. Helped me tremendously My dad is a doctor and had a stroke. He is paralyzed and only wanted to wear scrubs. The process of purchasing and returning until we got it right was stressful and all the ladies were very understanding and helpful!
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May 2023 by Alisa Fitzgerald
Chelsea was awesome and such a huge help! She was very knowledgeable and attentive. We were in and out quickly, everything fit great and she knew exactly what I needed. Great experience.
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May 2023 by Shelli Rushing
I loved working with Chelsea! She provided a lot of knowledge on what my facility allows and was patient with me while I was trying on my scrubs. Would work with her again in a heartbeat
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April 2023 by Armanda Batts
Joyce was so wonderful!!!! I called looking for a specific size of scrubs and she took the time to find the scrubs and put them aside for me. When I arrived today, she was able to seamlessly process my return and exchange my new order! We even had time for a great conversation, it was lovely and so quick and easy!!! Thanks for all the encouragement and your service Joyce:-)
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March 2023 by Naomi Cherry
Excellent customer service at Scrubs and Beyond at the Frisco! Kiki and Chelsea were very knowledgeable and took very good care of me and my friend. They celebrated my new journey as a PCT and made the experience seamless and very pleasant. I’m always going to come to this location because of them. They are very down to earth. Thank you for all you do!
