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June 2024 by Toni Rico
People were very helpful.
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April 2024 by Sarika Parikh
Highly recommend! I came in with battery trouble today and Ruben was very kind and helpful. He explained the situation very clearly and gave me options, The battery replacement was reasonable and done promptly. Ruben was very professional and courteous.
Thank you!
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March 2024 by Tammy Taylor
Staff here at this location are very helpful.
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March 2024 by Steph Milligan
Fast and friendly service!
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January 2024 by Nate C
Kim the store asst manager helped me out greatly and got what I needed taken care of. Greatly recommend this location, the staff this evening were super helpful.Thanks again
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January 2024 by Claudia Jimenez
People front desk is so helpful, always smiling and answering all my questions and concerns about my car....thanks
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January 2024 by Phillip Kinney
Highly recommend this location, I went in for a cabin filter for my car and had no idea what I needed. Felipe was quick to jump in and assist, he was very friendly and super knowledgeable. He was able to take care of what I was looking for and also recommended that I look into replacing my wiper blades before winter hit. I ended up getting both items and now I'm set! If you go in, speak with Felipe. I used to shop Autozone only but after this experience I've moved to O'Reilly! 10/10 would recommend
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January 2024 by C Peninger
Staff were great! Even helped me compare items to decide what was best for my car.
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January 2024 by Matthew Kocurek
Felipe helped me with a part I was looking for. Great service and selections!
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January 2024 by John Hanna
Had another great experience at the Frisco O'Reilly's, I'm kind of a dummy when it comes to cars, but Felipe was kind and encouraging. Whatever you do, don't lose him! I wouldn't go anywhere else
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January 2024 by Hastily
I generally trust O'Reilly's quality products and knowledgeable staff, similar to Best Buy's approach. However, at this specific store, an employee mentioned she isn't a mechanic, & declined to answer how an O'Reilly product works. Unlike commodities like salt or sugar, customers visit auto parts stores, like O'Reilly, for crucial information, even when the same items are available online on platforms such as Amazon and eBay.
I still purchase from O’Reilly but at the location.
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November 2023 by Pamela Abeyta
So knowledgeable, kind and helpful!
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November 2023 by Tiffany Waldren
I would probably avoid this location and head straight to AutoZone if you are experiencing battery issues and need a battery test.When having a battery test performed here, check to see that the clips are attached adequately to your battery posts. The test should run for over 15-30 seconds. No matter the result of the test, trust your gut and get a second opinion.Two different vehicles, on two seperate occasions, have received a battery test here on batteries which needed replacement. Both times, the man helping me, and my mother in law told us that the batteries were fine. Both times, our vehicles would not start shortly after that. The first occasion was with a 2012 black Chevy Tahoe. The test was performed on July 4th, around 2pm by a man with a full figure and a short stature.The second occasion took place on October 22nd, around 8pm on a gray GMC Yukon Denali.Luckily, my brother is an automechanic who takes pride in his work. He reccomended the correct battery replacement with warranties, and replaced our air filters and performed a health check on our vehicles and reccomended mileage maintenance milestones. I reccomend you visit Jacob down at the AutoZone off of Main and Custer and he'll get you fixed up right. He doesn't discriminate against gender or unfairly represent female customers with automotive issues, either.
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September 2023 by Lisa Evers
Fantastic store
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July 2023 by DP
Amazing customer service! Ruben was beyond helpful when we came in with an auto issue. He was extremely knowledgeableand even came out to the car to assist in fixing the issue we were experiencing - in 100+ degree heat! Will definitely return to & recommend this location. Thank you, Ruben!
