Amazing customer service! Had no idea what I wanted for a recommitment ring and Asa at Marc Samuel’s made it happen and about put me in tears with the outcome. In three hours, I had a product ready after telling him I only had about 24 hours before leaving on a trip where I’m going to ask my wife to marry me again.
June 2024
Although not the same size stone when repaired they offered me a satisfactory discount and the ring was repaired to like new condition and in a timely manner.
June 2024
Marc Samuels is a location my wife and I have been to twice now. We both have rings from there and love them. Their customer service is excellent and they offer a lot of services as well as an in house jeweler so that you don't have to ship off your items.
For over a decade, the Marc Samuels Jewelers name has been associated with the highest quality customer service and the finest designer jewelry, loose diamonds and luxury timepieces in Frisco, Dallas & Grapevine. At Marc Samuels Jewelers our focus is always on you, our client, and the buying experience.
