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July 2024 by Scott Doolan
Car was damaged while there shopping. They refused to let me see the cameras that they said they had facing where I was parked. Said I would have to get a police report and they would only show it to police. So much for being helpful. No wonderceveryone is starting to shop at HEB. Typical, not willing to help at all.
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July 2024 by Jatin Patel
This is the best Kroger store I have visited so far. Very clean and organized store.
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June 2024 by Vanessa Sloan
Watch out for the expiration dates. Some grits expired in 2022, cereal boxes, etc.
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June 2024 by Benjamin Wade
I purchased a prepaid $50 mastercard giftcard only to find out the card that was activated was unusable. I contacted support and was refunded, but I was only refunded for the card amount and NOT for the activation fee. The card was originally activated but, because the card is unable, the activation fee did not apply. Because of this, I am still down money for a purchase that has taken over two weeks to resolve. Very annoying, and I will likely never be purchasing a mastercard product ever again. Support, please contact me.
This was promptly fixed and I was refunded the full amount I originally payed.
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May 2024 by Chirag Dave
Disappointing experience, specially in terms of front end customer service center. Lady was super rude and have nothing to do with logic.
when I pointed out already expired items on the shelf. she started acting completely weird like she cant understand what I am saying, why I am saying and things like that.
if you guys are charging more compared to walmart and HEB and gives garbage customer experience. Good luck with your huge egos.
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May 2024 by James Archibald
They often make irritating mistakes where they fail to give you the displayed price or fail to apply the advertised special. You can't see it until after you've paid since most of the coupons / specials don't appear until after checkout. The only way to fix this is to deal with their bad customer service that's often closed. Of course, the difference between what they advertise and what they charge is big enough to be annoying, but too small to be worth taking the time to come back and fix it. Maybe this is intentional, but it really drags down the customer experience for me.
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May 2024 by jeremy paul
One star. Brandon and Jill did not pas the vibe check.
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May 2024 by Steadman Smith
This is your standard supermarket grocery store. The produce is nothing spectacular and I go elsewhere for seafood. If you live close it is decent place for your weekly grocery trip, but only If you live nearby. I wouldn't go out of way to shop here like I sometimes do for HEB.
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May 2024 by Adelina Banasihan Tandang Elayba-Zuccaro
We always grocery shop at Kroger.
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April 2024 by Mikah N
Really getting tired of being harassed by the Spectrum sales people EVERY SINGLE TIME I come in the store. Even after I tell them I already have Spectrum Internet, they just keep nagging. Get rid of them, or I'm shopping elsewhere! It's not like this is such a great store to begin with…
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April 2024 by Gisany Teixeira
Love shopping here. It's so convenient and close to our house ?
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April 2024 by jillian johnson
Waited over 35 for the pick up service to bring out my grocery. Poor customer service. Management said only one guy both pulling and talking out orders. Very disappointing!
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March 2024 by Renee Morris
I’ve been trying to get my prescription for 3 days… everyday they say it will take 20 mins ???
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March 2024 by Lucas Yeh
Richard is the best employee. He is friendly and he is amazing through call. He helped us search for basil around the entire store, and then he saved us two different sizes before we got to the store.
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March 2024 by Kim Russell
I came to this Kroger from out of town just to pick up something quick , no one there was helpful at all. When checking out the cashier seemed to be bothered and she was rolling her eyes as I was getting my gift card from my wallet and it was taking a few seconds. I work at a Kroger myself and as a professional person I know customers shouldn’t be treated that way regardless to your mood or anything and it’s extremely uncomfortable when you are in a store trying to buy something and the people are rude and not helpful. If I could give zero stars I would .
