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“fantastic experience with Christopher A at T-Mobile! I was having a frustrating issue with my phone, and they went above and beyond to help me troubleshoot and resolve it. They were incredibly knowledgeable, patient, and friendly throughout the entire process. I'm so grateful for their expertise and dedication to customer service. Thanks to them, my phone is working perfectly again! I highly recommend T-Mobile for their exceptional support.”
“Had to do some technical gymnastics pairing an Apple Watch to my iPhone. Endy figured all the snags from a software update to a new password. Cannot recommend highly enough! Thanks Endy!”
“Emiliano was extremely helpful, courteous and very knowledgeable! I visited with a technical problem because our family uses Spectrum. He helped cheerfully! Signed, a very happy customer ?”
“I went into the store, and the professionals Dominick and Tomeka were super when attending to me. They should be commended for their work. They had exceptional customers- T-MOBILE personnel skills.
Thank you for everything!”
8:30AM - 5:30PM
9300 John Hickman Pkwy suite 1204, Frisco
Internet Service Providers
“No matter which staff member you get they all provide the highest quality of customer service. I will not ever switch from them! Victoria is who I speak to the most and she has a way of making your day better. They have that “small town family” vibe. Could not recommend this company enough. So refreshing to not have to dread to call customer support.”
“I was in this store yesterday with my daughter because I had problems activating my phones, but since I arrived everyone was very friendly and responsive, especially Jalen who was extremely patient throughout the entire process and fixed everything. I thank you because it is a super customer service that deserves 5 stars. The entire staff is truly a team. I simply recommend this store 100% thanks for your help Mr. Jalen.”
“Make sure you go and see Carl. I received World class service from him from the beginning to the end! I was not asked to write a review which definitely made me want to write one.”
“Excellent customer service with great mobile and watch plans.
Coming from Google Fi to T-mobile due to lack of coverage, Dropped and Missed calls every time I came out of home.
Scott helped us migrate our entire family plans over to T-mobile. Helped us answer every question and concern we had and recommended a better plan that meets our needs and everything. Scott is very knowledgeable about all the plans and different services and could recommend with us in mind. I am very thankful to Scott.”
“Rico was very helpful and knowledgeable on the different devices in the store! I am obsessed with my new phone Samsung S24...
Also he was super nice with my 3 kiddos. Go Holla at Aimua and Johnathan as well their customer service is/was everything!”
“Great location with amazing staff. I had the pleasure of working with Kimar and he took such great care of my mom and me. He was so informative and thorough and I truly appreciate it. Request him when you come to this location.”
10:00 AM - 8:00 PM
12244 FM 423 #400, Frisco
Internet Service Providers
“We upgraded my husbands iPhone and had A plus service from Jesse and Mason & shout out to Cliff as well! Best experience ever at Att store in all of the many years experiences we have had!!! Typically long and tedious with lots if waiting but not so today... highly recommend this store all techs knowledgeable and fast!”
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“Working with TeleCloud has been an absolute game-changer for our business! Their phone server solutions are reliable, user-friendly, and packed with features that have streamlined our communication processes. The setup was seamless, and their support team is always quick to respond, professional, and genuinely invested in our success. TeleCloud’s uptime is impeccable, ensuring we never miss a call, and the call quality is crystal clear. Their innovative approach and commitment to customer satisfaction make them a standout provider. We couldn’t be happier with TeleCloud and highly recommend them to any business looking for a top-tier phone server provider!”