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June 2024 by anthony robinson
This establishment was well kept. We were greeted as we walked in and thanked once we exited. Nice hospitality!?
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June 2024 by Aishwaria haridas
Good place for all hobby loving people.Can find anything regarding crafters and artists.Prices are reasonable and very seasonal a decorations also available.
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May 2024 by Raghu Alluri
I didn't know about this place till recently. It's a literal treasure trove. Best place for birthday event shopping, general event shopping and any hobbies like baking decorations etc.
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April 2024 by Stephanie Prasse
Love their sales! They alternate 50% off wall decor and table decor weekly
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April 2024 by Amazing Grace (Amazing Grace)
Very nice location. Well stocked & clean as always.
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April 2024 by Michael McCorkle
Pleasant place to shop for bargains.
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March 2024 by Judy A. Miller
Great store. I could bride for hours.
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March 2024 by Holly C. Porter
Great store. Organized and the employees are patient, kind, and offer assistance.
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March 2024 by Michelle Fiszer
The lady at the fabric counter is the nicest!
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February 2024 by Shmelia Hicks
Found three good rugs for a decent price store was clean and organized.
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February 2024 by Gloria H.
Nicolas in the framing department was a huge help when trying to frame my son's university diploma. He knew more than just one way to spend my money wisely. He didn't pressure me into buying the most expensive frame. I'll go back to him when I need to frame anything else in the future. Thank you very much for your kindness and great assistance, Nicolas!
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February 2024 by Animesh D
Clean hobby lobby store with items in stock. The items on sale are clearly marked. There’s plenty of parking outside and the store is neatly organized. The restroom is clean and staff is courteous. The price is competitive to the other store and there are lot of craft items available. The checkout is quick.
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February 2024 by Angel Chandler
Today I didn’t not have a good customer service experience with Taylor ( mgr that worked the door). There was only one cashier and a line. We waited in line for about 1in before making to the register to empty 3 carts of decorations. A little less than half way through Taylor came up to the cashier to suspend our order . Keep In mind the counter was still full as the store only keys in the purchases so it takes a while. At this point Taylor calls for one additional cashier. She arrives to the station next to us. Again, our current cashier is continuing to ring us up. Also note that there’s still a line behind us. The manager Taylor continues to tell people to go to the other register as the line increases, but additional back up cashier was not called after the first initial. But this time an older couple came up and kept looking in our basket, making conversation about three minutes later the manager then tells her to stop ringing us up and have us go to the other register and suspend our items. Keep in mind the short space that the cash registers used to pick up the items to hand Key in I’ll had to be moved to the additional register by us. Why did we have to move? She said because this line is only for returns or exchanges. I asked her if this line is only for returns and exchanges then how come the previous six customers before we made it to the counter and before we started ringing up halfway through we’re not having refunds or exchanges. She could not answer the question. She continued to tell me that we need to go to the other register and move all of our items. The older couple in the back we had seen go up and talk to her a few minutes earlier at this point Taylor made the decision to have us move so they can bring up the older couple that was returning two jars. Keep in mind we had $1000 worth of Decorations. We were still waiting to be serviced at the other register and that same line that they had us moved for now had another line keep in mind they’re still only two cashiers. The same line that we were removed to because they can only do returns or exchanges were now ringing up again, and no one was doing returns or exchanges. I also asked the manager Taylor how come she couldn’t assist ringing up and she told me that she couldn’t. I asked to speak to a manager and the manager was very helpful. She did apologize for Taylor ‘s behavior and said that Taylor did not handle the situation appropriately. A few minutes into talking to the manager. Another manager approaches and has Taylor get on a register. Register.I do appreciate that it was rectified. I don’t see how Taylor is Manager if she doesn’t know how to handle the situations and make decisions. Not only when I was asking why we had to move she says well apparently we’re shortstaffed today. Which contradicted what the manager said, and saying we have five cashiers, she should’ve called for more back up. Acted inappropriately to customers in order to please another customer who could’ve waited in line like we did in the other customers. I understand there’s different levels of training, thinking, customer, service, and knowledge, however; this was not acceptable, and she needs to be retrained. I don’t want to make it a race or age thing, but it was definitely a concern. Even the rationale about why she couldn’t ring up didn’t make any sense because she ended up on a register, after they had his move, they continued to ring up, and there were no returns or exchanges, and I took footage. Overall, this is always been a great store with great experience, but I feel like I should share this and hope that leadership, district, managers, and regional managers. Take note to this and do better training. I don’t think Taylor has enough experience to be a manager based off of what I seen. I don’t think she has enough experience based on what she was explaining to me.
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February 2024 by Dana Freeman
My all-time favorite home goods store!!! Best selection, good merchandise, frequent discounts, and sales. Prices are much more reasonable than Michael's.** Expanded offerings available online; more than what is in-store.**
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January 2024 by Ajay Vemula
Amazing selection, super clean and friendly staff. Our goto place for angel Artists painting stuff. A bit expensive but Completely worth it. Will visit more...more..
