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November 2024 by John Neumann
Friendly people, terrible ATM access. No convenient walk up and expensive. When trying at access cash, I was initially denied because I was not within acceptable limits. The ATM did not inform me of the limits. I do know that i was well below my daily limit. $3.00 fee on a $60 dollar withdrawal is not acceptable. I would give this bank a hard pass.
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February 2024 by Jene Moore
Madison is a great employer and overall person, she really cared and was patient and kind. Great energy, absolutely loved working with her.
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November 2023 by Liz Adams
This location is amazing! Every visit is 5 star. Friendly and helpful staff. So pleasant to work with. Closed our accounts with Chase and Wells Fargo and brought our funds to Frost! No complaints here. What a blessing!
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November 2023 by TLP
I really appreciate Frost. They treat humans like humans and are so pleasant to work with. And this location is so classy. I love the reading room! I think it's symbolic of how Frost really tries to think of what people would like/want and how to elevate the experience and turn banking into something that's pleasant, not mundane.
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September 2023 by Diego Micheo
This bank is absolutely amazing! This particular branch has the best customer service I have ever seen out of any bank across the world. From the moment I walked through the door I was greeted with warm smiles and friendly hellos. The atmosphere is very sophisticated and inviting. I’ve had the delightful pleasure of working with four different tellers(Ethan, Kacey, Madison, Makenna) and each one was the kindest person I had ever met. They were so personable and promptly assisted me. They made me feel like I was right at home. 10/10 would highly recommend it! They are the reason I keep coming back!
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May 2023 by Rae Williams
Professional and exceeded outstanding customer service
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February 2023 by The Great Cornholio
Garrett is amazing, he provided excellent service and was very personable. Love this bank!
