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September 2024 by niko new
I went this morning for service and it was very quick service thanks for Frisco Chrysler dodge jeep ram ?
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September 2024 by Roxana Quiroz
Derrick Johnson is the person you would want to help with any issues you have going on with your car. Very informative, helpful, and a super kind guy! Really enjoyed working with him and will for sure be going back if I ever have any other concerns with my car!
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September 2024 by Jimmy King
Easy as 1,2,3….no hassle, very professional, and as a unit the staff goes above and beyond to assist in any customers situation.
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September 2024 by Keli Culver
Hunter, our Service representative, was great! He took care of my daughter’s car very quickly. Thank you!
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September 2024 by sonia ginnell
Davis Pham great service rep! So on top of knowledge and service updates - Frisco Jeep lucky to have him representing and servicing clients
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September 2024 by Vicki Marcum
Service team is always on point and helpful! I switched to this dealership two years ago and never looked back. They always take care of my jeeper ?
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September 2024 by jeremy berger
Very friendly and professional. Would recommend to anyone.
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September 2024 by Raj
Excellent Service, nice team !
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September 2024 by April Porter
I bought a 2024 Jeep Grand Cherokee L over labor day and worked with both Chris and Craig. They both made sure I was happy each step of the way!
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September 2024 by D
Service department did an excellent job
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September 2024 by Alex Yakovlev
I bought a 2015 convertible Camaro exactly one year ago. After the vehicle was delivered I contacted the dealership and noted that I see a discrepancy in the paint color of the front bumper that I did not notice when I was purchasing the car.
Maybe it was just freshly painted (as when I initially reached out to them the pictures that they posted was showing some type of scratch on the bumper and I even called them about it), so it seemed fair that they repainted it).
And indeed they repainted it with what appeared to be a cheap spray paint without color matching correctly to the original paint of the rest of the car and over time this became even more apparent.
When I reached out to the Sales person, David who sold me the car. He at first appeared to be most receptive about both taking care of this and the second key for the car which was just a dud (just a remote and they key was not actually cut).
But as the time has passed, nothing was happening.
I kept calling/texting asking when I can come over to have this taken care of as this was clearly miss-represented and in the end the response was that the car was already painted and it will remain 2 tone because of the "sun overtime on it".
They literally just painted it. What type of sun overtime had to pass to mess it up? And if you did not use a $20 can of paint it would not have faded over a week period. I was directed to speak with a manager, Brandon Ragland who re-iterated the same statements basically.
I was assured initially that this would be taken care of and IT should have been taken care of as this is clear miss-representation of the problem.
Just look at the picture of the bumper as it looks now and you'll see what I mean paint literally peeling away fading and clear coat is going aside from the actual color discrepancy.
On top of that the actual bumper was not mounted correctly and there is a gap on one side.
Make sure you read between the lines and bring someone with you who actually knows cars top to bottom if you are buying a used vehicle at this dealership.
If you walk off the lot you can forget about getting anything done afterwards as I learned the hard way.
Best just take your business somewhere they offer a few days return policy so you can have a peace of mind to validate your purchase.
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September 2024 by Will Stevens
Thank you ? all so much for going out of your way to help me with my vehicle. The best experience I’ve ever had
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September 2024 by Anthony
Excellent service
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September 2024 by Christine Starr
I had a great experience with both the purchasing and service of my Jeep
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September 2024 by Blake Porter
If you own a Jeep and you need service ask for Hunter. Extremely personable, knows his stuff, I guarantee he will take care of you. The whole team is a 5 Star! - Blake
