Firestone Complete Auto Care in Frisco, TX has received positive reviews for its reliable and friendly service. Customers appreciate the team’s ability to handle vehicle needs efficiently, even during busy times. One reviewer shared that when their tire needed air, staff quickly helped by airing it up and scheduled a repair for later, ensuring they were not without a vehicle. Others highlighted the staff’s friendliness and willingness to accommodate, such as taking in a car without an appointment and completing necessary repairs in a single day, which built trust and satisfaction. The staff’s honesty and clear communication stand out, with customers noting how employees like Veronica explain repairs and costs transparently. The team’s dedication to getting the job done right, including going out of their way to retrieve parts to avoid overnight stays, reflects their commitment to customer service. Many reviewers mention the professionalism of employees like Tai, who greets visitors with a smile and provides attentive care, making customers feel valued. Customers also praise the respectful treatment, which they find rare nowadays, and express confidence in returning for future services like road hazard protection and lifetime alignments. While appointments are recommended, customers find the service quick and effective, often completing tire replacements and alignments within a few hours. Overall, Firestone Complete Auto Care is recognized for its friendly, honest, and efficient auto care, making it a trusted choice for vehicle maintenance and repairs in the Frisco area.
I regret stopping at Firestone for a tire issue. It was a mile closer than Discount while I was driving on a tire that was losing air. Next time, I will risk it! After 3.5 hours and a rude Mgr just to plug a tire, there will not be any other Firestone stops in my future!
June 2024
My Tech was great service at the front counter was super highly recomend this Firestone
June 2024
every Firestone we have dealt with has been very satisfactory and this store was exceptional. We now live where there isn't a Firestone close by but will continue to go there for some service and have our daughter going to your location in Huntsville, AL as well.
