Firestone Complete Auto Care in Frisco, TX, is a trusted one-stop shop for vehicle needs. This auto care center provides exceptional service, from standard maintenance to tires and repairs, with a focus on customer satisfaction. The expert team offers personalized attention, educating customers on their vehicle needs and providing quality solutions. With competitive pricing and a convenient location, customers can expect a hassle-free experience. Whether it's an oil change, brake inspection, or engine repair, Firestone Complete Auto Care is a reliable choice for Frisco residents seeking affordable and reliable auto care. The front desk lady did the tire rotation for free, which was very nice. However, there is a systematic error in service management, with fictitious registration for service and lack of staff, leading to a neglect of the current situation. Waiting times can be long, and the customer waiting area could be more comfortable with soft seats and Wi-Fi. There is also a noticeable difference between the announced cost of car maintenance and the initial price list. Despite these issues, the people at Firestone North Frisco were kind, efficient, and honest, explaining everything about the brakes and providing a vehicle inspection report with pictures. They felt comfortable and not tricked, and would definitely come back again.
Wesley provided quick, reliable service with a friendly and professional approach. The work is done efficiently, and you can trust the quality every time.
November 2025
Wesley was amazing great customer service and support got me in super quick and resolved my problem under 30 minutes
November 2025
Have to give a shout out to Wesley for helping us today with tires under warranty. Appreciate going beyond for us!
