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December 2023 by Marlene Williams
The entire staff provides top-notch customer service. Mr. Michael Boldzau in the Frisco location is very attentive and provides undivided attention to each customer. Thank you.
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December 2023 by Brandi Holmes
I have loved Ethan Allen since I was a child shopping with my parents. They have maintained their quality while other companies have gone to cheaper products but same prices. My interior designer Terri was a dream and really brought our thoughts and ideas into reality. The missing star is only because it took so long for our drapes to be delivered. I am sure it was a production issue and perhaps that is a statewide problem, but it was a bit frustrating. We will still go back when the time comes and have a Terri help with some other rooms!
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October 2023 by Hugh Brown
After months of searching for the perfect kitchen stools we were very pleased to find a huge selection on display at the Frisco Ethan Allen. Kimberly was patient and provided great feedback as we selected our upholstery fabric from their huge display. The chairs arrived when promised and Jorge and Horatio were very communicative, professional and prompt when they carefully delivered the stools today. We could not be more pleased with the quality of our furniture as well as our shopping and delivery experiences.
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October 2023 by Paul King
They make some good furniture but they over charge on shipping. They charged me to $299 to deliver 3 rolls a wallpaper. That was unacceptable. You would think when you spend $3500 on wallpaper and $27,000 on furniture they wouldn’t charge you a measly $299 to deliver 3 rolls of wallpaper. They gave me a lame excuse why it’s so much. Their shipping policy sucks and need to look into it.Why are they even charging for shipping when you spend that much money.Amazon gives free shipping on everything. They need to take care of their customers.Why when you buy high end furniture they have to gouge you for every little thing.Ethan Allen has lost a customer because of $299 delivery fee unless they change their policy.The CEO needs to help the customers that spend that much money.That is Unacceptable.Come on Ethan Allen!! Call Jeff Bazos and learn how to make customers happy and still make money.I have to give them a bad review just because I need to warn people. But I guess if you’re rich and not worried about price, it doesn’t affect you and don’t care if you get overcharged but for people that have to work hard for their money and times are tough right now it hurts.My wife loves their furniture but if it was up to me I wouldn’t buy the overpriced furniture.
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October 2023 by Lucille Bertaccini
Purchased a beautiful leather sofa. It arrived much earlier than I had anticipated, which was great. The delivery people were great, did a fantastic job. The quality of Ethan Allen is unsurpassed from the beginning of the sale to the end. I highly recommend.
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August 2023 by Susan N
Michael at the Frisco store is awesome to work with. He’s very patient and took his time helping choose the right fabrics for my couches. He explained everything in details and responded to each and ever questions I had. Thank you, Michael!
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August 2023 by Mary Allen
Love this store, I was up in Frisco and I had been looking forever to find something that would finish off my living room. I had signed up for Ethan Allen emails and saw a piece that size was looked perfect. The next step was to get the right fabrics on the piece. One of the reasons that I love Ethan Allen is the large selection of fabrics they have. I work with an independent designer and even though they have their own designers on staff that are great, I had been working with this one firm that is know my taste and what I currently have. They welcomed her in and stayed with us in their design center to offer any help that they could. Took several months but my piece finally arrived and it is perfect.
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June 2023 by Debra
I am thrilled to write a glowing review for my decorator, Kim from Ethan Allen in Frisco. Working with Kim has been an absolute pleasure from the moment we started collaborating on my home project. Her talent, creativity, and dedication to her craft are truly outstanding.Kim has an incredible ability to understand her clients’ unique preferences and translate them into stunning designs. She took the time to listen attentively to my ideas and visions, and then skillfully transformed them into reality. Her attention to detail is impeccable, ensuring that every element of the design harmoniously comes together.Not only is Kim incredibly knowledgeable about the latest design trends and techniques, but she also possesses a keen eye for color schemes, furniture placement, and textures. She effortlessly combines aesthetics with functionality, creating spaces that are both visually striking and practical for everyday living.Throughout the entire process, Kim displayed exceptional professionalism and clear communication. She kept me informed and involved at every stage, making sure that my needs and preferences were met. Her warm and approachable demeanor made it easy to collaborate and share ideas, and she always provided valuable insights and suggestions.Thanks to Kim’s expertise and dedication, my home has been completely transformed into a place that truly reflects my personality and style. It’s now a haven of beauty and comfort that I look forward to spending time in every day.
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February 2023 by Scott Gardner
Over the course of three visits to Ethan Allen working with Kim Wofford, we have a formal purchase plan in place to have our home furnishings updated. Cannot say enough positive things about the consulting Ms. Wofford provided to get us to where we feel we are.While our original intent was to move forward room by room over the course of possibly six months, working with Ms. Wofford, we found that we could relocate existing pieces while adding new pieces to make the home what we desired in less time.Having always been a fan of Ethan Allen furniture, it’s nice to know we have a top designer in Ms. Wofford to work with when our next furnishing need comes.
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December 2022 by PETER NEBER
My wife and I purchased numerous pieces of EA furniture over the past 15 years thinking we were getting a better product than from some of the other chain furniture stores. We've handed down some pieces as well thinking they were heirloom quality. Turns out they are made from the same cheap materials as the other stores. Never imagined particle board with a veneer cover was what I purchased. I will not be buying Ethan Allen in the future.
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September 2022 by Winfred Myers
We worked with Michael and he was great. Very knowledgeable about the products. He listened to us about our choices and offered great suggestions. Would definitely use him again
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July 2022 by Kaye Albright
Ethan Allen's Terri Myers in the Frisco Texas showroom has always been my "go to" in furnishing my home and has been since early 1990's. Her unique vision suggesting just the right piece and color for my needs, has always been perfect. Of course, love Ethan Allen's furniture and accessories is always up to date and great quality. Ordering is worth the wait. Thanks Ethan Allen and Terri. You haven't seen the last of me yet.
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June 2022 by Rich Fagan
We have bought a majority of our furniture from Ethan Allen and the quality and service are the best. We recently purchased a chair with a stain on the fabric. The store didn't want to do much about it until we posted a review on the BBB website. Ethan Allen did the right thing and had someone come out and address the stain on the fabric. Very pleased.
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June 2022 by Shella Njagu
My husband and I enjoyed every experience We had with Terry at your store. She was patient with us. Whenever she suggested something she would ask for opinions and make us decide. She made us aware of other options that we would not otherwise have known. We did not feel pressured. We love our set of couches and your decor Suggestions. Thank you Terry. We will be back soon.
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June 2022 by Sue P.
Buyer beware! I ordered an Ethan Allen table which took over 6 months to receive. The in store sample of what I ordered was nothing like what I received. The table is nothing short of damaged and the in store sample is not only misleading but a different wood. Speaking with a store representative she said oh no I've never seen a table come out like that and said the large table on display in the same finish she found out had been sanded. This company is misleading with their merchandise and in store samples to choose from. Below are pictures including the in store sample and what I received. The first picture is the in store sample. This has been a terrible experience and I hope I help others not make the same expensive mistake. The sales people say "nobody beats their quality" while your shopping. Really?!
