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October 2024 by C C
I’ve been shopping here for years and I have gotten to know the employees here pretty well. They are all so nice and attentive. I also notice them constantly going around the store and keeping it neat and organized whenever people mess up displays or move stuff around. It helps the store feel neat which is nice because they have so much stuff it can get overwhelming to look at lol.
So it makes me sad to see people say that they feel like they’re being followed when its probably just the employees going around meticulously organizing the store. These girls are so sweet. They go out of their way even on a busy day and the store is packed just to help me find something they aren’t even sure they have but they look anyways. Or go around the store to show me the new things they got in.
A few years back, some of Dotdotbang’s stuff did look unofficial but now a majority of their anime merchandise is definitely official. I’m an avid collector so I know their prices are fair for a small business. Especially when they get hard to find merchandise like Sonny angels (they have the same price for them as amazon and other local stores), Ensemble Stars, and Nendoroids (pricey but if you go to conventions or other local stores in texas its the same price).
I never wrote a review before but I love this store and the girls that work here, so I dont think some of these reviews before mine are as informed as I am. Since I’m a regular to this mall and I don’t personally think merchandise thats over $20 is expensive…
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October 2024 by Arielle
Will not be back… worst shopping experience ever! My friends and I stopped by because we seen such cute items displayed. When we walked in we were asked if we needed any help and I said “No, we are just looking” this employee proceeded to follow us around the ENTIRE store! If we went to the front, she followed! If we went to the back, she followed! My friends and I felt extremely uncomfortable but my friend wanted to test something out so she told us all to walk to another area of the store and sure enough, guess who followed? The employee that had been following us since we entered the store… when we were headed to the exit another employee had asked the employee who had been following us to check on something and I heard her whisper to the employee that asked her a question and then next thing I know, the other employee was also eyeing us!! I can’t stand to shop in atmospheres like this… I would have loved to buy a blind box or figures but not after the experience I was having, we were so uncomfortable that we left without even making a purchase. If you love being followed around, then you will love this store.
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October 2024 by jeffy :3
just to say it for what it is, a lot of the things sold here are knockoff and cheap but overpriced. However. They did have official enstars keychains (although overpriced) so i applaud them for that ive never seen any ensemble stars merch in the wild. Thats honestly it, its a cute store and if u just want anime merch and dont care that they price a little bit more than its worth this is the place to go
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August 2024 by Samantha Foo
Very cute! On my Texas trip from out of state, it was on my to-do list to visit Miniso but I landed up stumbling upon this cute store! The pink outside is very pretty and they had clothing and anime things but what really got me were the stuffed animals! Definitely would visit again! The staff was friendly too, nice place!
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August 2024 by Abbie RaeLyn
didn’t have what we were looking for but the worker was helpful and kind!
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May 2024 by Lloyd Lin
This is a cute little store. My toddler noticed the cute window display and dragged the entire family into the store. I was impressed with all the cute items/ anime related toys and figures. The staff was very nice and knowledgeable about anime/ kawaii culture.
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March 2024 by delilah
Great store for Sanrio stuff! Friendly/helpful staff.
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March 2024 by kekapandaOuo
Really cute store
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February 2024 by Jeannette Brantley
Super cute store! Even though I didn’t purchase anything today I can’t wait to go back and look again! They had amazing items I can’t find anywhere else and I loved the whole vibe!
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February 2024 by Marco
Between 11:45am to 12:00pm I experienced fantastic customer service by a lady with long brunette hair. I was searching for a birthday card and she took the time to explain the differences between the most popular selections. She was very empathetic. ??Just thought I’d share since you don’t see examples of this anymore!
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November 2023 by A J M
Way too expensive for what your buying.
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November 2023 by Moona C
Don’t buy anything here. I bought a black cute purse from here, after I wear it, the chain got broken, I went back to the store in Frisco at Stonebrair mall. The lady manager has very rude attitude said they can’t do anything with it either exchange or do anything else. Never buy things from this place. Very easy ? broken!!!
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October 2023 by Gabriel Wang
[Response to owners reply is below]They sell Kuji’s (Japanese lottery) gifts for $17-$20 here , when they normally are around 700 YEN ($5 USD) in Japan, but that pricing seems standard here in local shops. What makes this shop different is they refuse to show what is remaining for drawing when you purchase the lottery. This is STANDARD process in local Japanese shops and even in many other retailers here in DFW. Especially when you are spending 3x the price of the normal cost of such lotteries, you should know what you have the possibility of winning. Many online Kuji Sellers use similar tactics to swindle and scam you from winning big prizes or waste your money unnecessarily.I spoke to the shop manager and employee prior to purchasing and they refused to show what had been claimed and stated that it’s store policy. Employing practices like this for lottery style purchases (where transparency is king!) is deeply concerning.RE [owner’s reply]Stating that your shop does not have enough space to display the poster as the sole reason for doing so is unequivocally false. When asking the employee/ manager on staff for the poster, they said that your shop does not show it because “Store Policy”. There was no miscommunication involved as I had explicitly asked the employee to see a poster when visiting your establishment. If transparency is the goal, telling your patrons to just look at shelves piled with items from a distance is not the way to go. To reestablish the original point, Kuji’s are ran a certain way for a reason. To run it in this manner with this price point is not right.
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August 2023 by Rachel D
This was right next door to a similar store. This one was smaller but had lots of things my daughter lived. We purchased some things from her. Customer service was great. Only issue is that everything was locked up. It was so weird.
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August 2023 by Rachel D.
This was right next door to a similar store. This one was smaller but had lots of things my daughter lived. We purchased some things from her. Customer service was great. Only issue is that everything was locked up. It was so weird.
