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February 2024 by Lehna Thompson
THIS is what customer service should be. From David greeting us at the door to Courtney helping me find the supporting accessories what I need to have my best workout, I couldn't have found what I needed faster. Treu, Courtney, David, Maria... the entire store was nothing but friendly and made this one of the most efficient and enjoyable shopping experiences I've had in a while - so worth the drive!
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January 2024 by Jonathan Moss
All of the staff we interacted with were pleasant and helpful, even on an extremely frigid day like today. I feel so bad for their door greeter. He had to be miserable.
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January 2024 by Libby Conn
Always a problem with the registers here. Double and triple check that they give you a receipt and that they charge the right amount before leaving the store.
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January 2024 by Natalie Collyar
A young man named Trey was a huge help to me. He had lots of patience with all my questions about difference shoe brands. He was very kind and gracious while working. I’d recommend him to help when looking for new shoes!!
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January 2024 by IDALIA CABRALES
Great store to buy nice sports clothes!
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December 2023 by Linda grand
Don’t bother calling bc they will just put you on hold and then hang up on you. Such immature employees! ??
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December 2023 by Laurie Gray
We can definitely fill a basket here!! They have it all... BUT A little overpriced for Black Friday shopping.
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November 2023 by Cristian Zuluaga
Cristan horrible manager!!!!My kids got me $129.00 soccer cleats with the wrong size. I went over the 90 days return policy. I brought original box, cleats never used with original receipt. I explained to manager that due to my job o want able to stop at the store sooner and was not looking for cash, just replace right size or in store credit. Manager Cristan looked at me and said she can only give me $50. I explained I wasn’t asking for cash just the right size or the gift card. She wasn’t rude and simple said that’s all I can do.I find it difficult to understand how you have a recipe with the original item and can’t assist a customer out of curtesy?
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November 2023 by Adrianna Kaye
Went in to get some things, needed help finding some stuff and sam was very helpful and was very fine ngl. He helped me find everything i needed so because of him, good experience.
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October 2023 by Dewayne Cole
Save your time customer service is substandard you would be better purchasing elsewhere
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October 2023 by Peter Nguyen
Nice store and large. Also a great entrance with ample parking for the mall. Clean and organized.
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September 2023 by Richard Head
Good selection. But can’t find any assistance anywhere. You will never sell the stuff you have locked up, like the $160 Cowboys jerseys I stood around for 15 minutes before walking out, if an employee never comes over to offer help. Register worker stood there the entire time, never offered help or called anyone.
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September 2023 by JOSE RIOS
On 9/10/24 we went to buy tennis shoes for my kids and the cashiers and supervisor were chatting on the phone and no one took care of us. When I complainted to the supervisor about the poor customer service, she told me “so what”Terrible experience
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July 2023 by John C.
Was in the store found shoes for my daughter, went to the checkout and stood there for 10 minutes waiting for employee and manager to finish talking before was checked out. Funny thing is they were talking about how almost every department failed inspection. Work on your customer service please
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July 2023 by shauna farris
CURTIS WAS VERY RUDE! As we were heading out of the mall side door he shut the door and refused to let us out. Made us walk all the way around outside of the mall. Also, he split up a group of kids when shutting the door and made them go separate ways around the mall to meet back up. Will not go back. ???
