Crest INFINITI Parts provides excellent service and customer care. The business is known for its great service and positive experiences over many years. Customers appreciate the beautiful facility and report no problems when dropping off their INFINITI vehicles. The service is described as quick and honest, with tasks like a TPMS reset completed in less than ten minutes without an appointment. Service advisors are helpful and greet customers promptly. The dealership also excels in the vehicle purchase process, with staff noted for being awesome to work with. They demonstrate strong customer service, even showing vehicles after hours. When delays occur, such as with a vehicle order, the team works to support customers by providing a loan car graciously. This builds long-term relationships and loyalty, with customers planning to return for future purchases. The technicians are extensively trained and certified to handle all auto service and maintenance, keeping vehicles in top-notch condition. Overall, Crest INFINITI is a recommended destination for both parts service and vehicle sales, worth traveling to for reliable and efficient care.
I came into Crest to replace a battery to a key fob but I had damaged it trying to replace the battery myself. Dustin Sparhawk replaced a missing tiny spring as well as the battery. He showed a lot of patience for a small and tedious job. Great customer service. 👍
March 2023
Trent was awesome to work with throughout the purchase process! I'd give him 10 Stars if I could! Highly recommend you ask for him if you are in the market for a new vehicle! Actually, looking forward to the next vehicle I need to buy. Make sure you save time for BBQ at Ernest B's!
August 2022
Dropped off the INFINITI with no problems. Great service and beautiful facility. Thx for the positive experience over the past several years!
