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September 2024 by Omar Gutierrez
Always willing and kind Ms Monica Tômbs, very prompt response and excellent service.
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September 2024 by Nikki Willis
I drive to do business with them, but they have some of the best customer service. Spend your money where you are valued.
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September 2024 by Melissa B
I recently had the worst experience at this dealership, which is shocking given Cadillac’s reputation for quality. My salesperson, Charles “Doug” Rhymes, was a nightmare. He provided incorrect information about my down payment, which caused a 1-2 day delay in my purchase. Despite having text proof of his errors, he accused me of lying to the finance manager.
Additionally, Rhymes failed to inform me that an extended warranty costing $4,500 was mandatory for the car model I was interested in. I only learned about this when I reached the finance department, where Jason, who was fantastic and sympathetic, informed me that Rhymes had been instructed to explain this to me but had failed to do so.
Living 4 hours away, I had to rent a hotel and use Uber for transportation. When I called the dealership for a pickup, my request was ignored, forcing me to arrange my own Uber again. This whole experience was frustrating and inconvenient. If you value your time and money, avoid this dealership and especially Charles “Doug” Rhymes.
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September 2024 by Marvinette Ponder
Nothing shy of sheer excellence! The service department goes above and beyond! Great job, Crest Cadillac!
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September 2024 by Hawkeye0617
Great service, friendly people.
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September 2024 by Logan Graff
Always a pleasure working with Logan and the service team.
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September 2024 by tony eslamian
Wonderful place
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September 2024 by Margaret & Tim Tholen
Service was excellent. All employees at Crest Cadillac are very professional, friendly and hard workers!
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September 2024 by Kathy nTexas
Love Crest Cadillac! Service rep Logan is the best!
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September 2024 by Terry Trammell
Excellent service department. I was very impressed with the whole experience!
Greg Vetrano always exceeds my expectations!
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September 2024 by Mari
All the team members at Crest Cadillac were great. They have a welcoming atmosphere and provide professional service.
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September 2024 by Anne
Good communication and timely service
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September 2024 by Ralph Tanner
Monica in Cadallic service is fantastic
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September 2024 by Brian Price
Crest always takes care of things. Service is excellent. I have bought 7 cars for Crest.
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September 2024 by caryn meyer
Chase was absolutely the best!
His calm, no rush demeanor, was very welcoming and professional.
I told him my situation, and he addressed all my issues!
The company should be very proud to have Chase a part of their team.
I feel very comfortable- returning for any addition service needed.
Thank you!!!!
