Costco Tire Center offers a range of tire services with competitive prices comparable to other well-known companies. However, experiences with their road hazard policy have been disappointing for some customers, who found the prorated coverage unsatisfactory after paying over $450 per tire. Long wait times are common, especially during busy seasons, but appointments can be scheduled online to reduce waiting. The location itself is praised for friendly and helpful staff who treat customers well, whether inquiring about stock or handling returns. The return process is smooth, though the lines can be long during peak times. While prices at Costco are generally good, some customers feel that rising costs and weekend chaos have made shopping less appealing, leading them to prefer local stores for certain needs. The store also provides excellent customer service in other areas, such as pharmacy, where staff are helpful and supportive, even assisting with prescription issues. Overall, Costco Tire Center is appreciated for its helpful employees and good prices, but customers should be aware of potential long waits and less satisfactory road hazard coverage.
I went in for tire rotation, they suggested mew tires which I got installed (highest priced ones in stock), but they left a dark stain with their gloves on the interior headliner near the sun visors. This is the SECOND time this happened to me. It's very difficult to clean and is an eye sore.
May 2025
Alex took matters into his hand and fixed the issue I was having. He should get a raise!!!
April 2025
It is very convenient to shop in Costco, and prices are value for money
