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September 2024 by Kevin Kim
Clothes shrunk from washing when I specifically requested them to be dry cleaned. I was told the clothes needed to be washed after the fact. They should’ve called me before if it wasn’t going to be dry cleaned as requested and I wouldn’t have let them wash my clothes. If I wanted to wash the clothes I could’ve washed them myself at home with more attention. These were very expensive clothes and now they’re all too small. The only solution offered was to stretch the clothes back out which I declined.
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May 2024 by anil ale
I didn’t like the service. Without mentioning the price and whatever the cost they put it at the end. If we ask the itemized bill. They ask go for each on the cloth to look. I didn’t like the service
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May 2024 by Zahii Stromberg
Overpriced.
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April 2024 by Omair Fayyaz
I have been a customer for over 6 years at this location and always had an A+ experience. We always get personal service and attention from Jackson and Kaylee D. The owner and her daughter are over there mostly and welcome the clients with a smile. They have figured out the perfect starch level on laundered shirts and do a good job on dry cleaning. They are highly recommended!!
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April 2024 by Scott
We’ve been customers for 8 years and use their services weekly. The staff at Comet is awesome! Great value and great service. They have several locations. Could I go to another dry cleaners - I mean I could but why would I want to?
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February 2024 by John Robinson
Excellent service and quick turnaround time. New spot for our dry cleaning needs.
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January 2024 by Elizabeth Moore
Friendly service every time I've been in. Love the discount days. Have used Comet for 7 years and have always been very happy with the results.
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November 2023 by M B.
Dropped off several women's clothes items for dry cleaning, including a wool black dress with pleather panels on the shoulders that I'd had cleaned before several time without any issue. They called me after I dropped off the dress and said there could be some cracking of the pleather due to the method of cleaning required for the wool. I said that was fine and provided permission to clean the dress. However, when I picked it up, the pleather panels were completely removed (ie the dress was ruined). I asked to speak to a manager and was assured someone would call me back. I had to call several more times before I got ahold of the manager (who is the owner). He was not in the least bit sorry or helpful, stating that I had been warned about potential damage to the dress and I gave permission for cleaning. I reminded him that was warned about potential minor cracking, and that nobody said anything about the pleather being totally removed or the dress being ruined. I also reminded him that the dress had been cleaned several times at other dry cleaning spots and I'd never had any issue. After much back and forth, the best offer he made was for me to go buy and pick up pleather fabric, drop it off at the store, and they would sew it on the dress. Basically, his solution was to give me homework. He wouldn't offer to refund my order or compensate me for the dress. In general, I found him unapologetic and not at all customer service oriented. Unacceptable. I will never go back and recommend you go elsewhere if you don't want your clothing ruined / don't want to deal with sub-par customer service.
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November 2023 by Stacey Reynolds
We have always received exceptional service and zero problems here but thought I’d give attention to Jasmine who went above and beyond for me today. We ran into a small issue, I was about to drive off but she asked the right questions and got to the bottom of it. I left with my clothes, perfect as always, a great experience. She’s lovely. Thank you, Jasmine!
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November 2023 by Ebony J.
The absolute worst!!! Took my bridesmaid dress in for a simple press a few days before going out of the country for the wedding and they DESTROYED it. Burnt it in several places. I should have known they messed it up because the day I picked it up they couldn't "find" it for hours. The owner Scott wouldn't take accountability for their error and tried to blame it on food stains!!! Please , the dress was never worn, I took it to them straight out the bag from the dress shop with tags attached. At 5 months pregnant I had to call all over town to find another dress in the same size and color on a days notice! And PAY an additional 150 bucks for their mistake. They don't care! NEVER USING THEM AGAIN and you probably Shouldn't either!
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October 2023 by Inka Davis
I just want to give this place a great review because they are really a gem in the dry cleaning business. Not only are ALL of their employees nice, they are so timely and communicative. I really like giving my business to a company that appears to appreciate it. So far, best experience in Frisco in my opinion
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August 2023 by Bethany H.
Very kind, courteous, and flexible! Great value - especially when dropping off on a Saturday. The employees are super kind and happily to be there! They do an excellent job for a good price! Highly recommend for anyone in W Frisco!!!
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April 2023 by Bethany Rucker
Love these guys! Super kind, reasonably priced, and do a great job!!! Highly recommend. ?Services: Organic dry cleaning
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March 2023 by Google user
Love these guys! Super kind, reasonably priced, and do a great job!!! Highly recommend. ?
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January 2023 by Universal D.
service is good; prices are outrageous and they look for any excuse to upgrade your shirt from their already high price to double that for 'special treatment' ...they did that to 4 shirts I have had cleaned at the other cleaners I used for several years before I moved.
